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I run into a problem when printing labels (product labels, serial number labels, packaging labels).

When i setup the report to the right printer in the IOT module, i can print a label once. 
The next time i want to print a label, i can click the button in the selection screen for the format, but nothing happens.

Then i go into the IOT module and delete the link for the printer and after this i can print again, once.

Does someone know the answer to this problem?

I asked Odoo tech support 2 days ago, but i did not get respond yet and cannot find the solution anywhere...

Thanks in advance for help or tips.

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Best Answer

Hi

This issue might be related to the connection between the IoT Box and the printer, or possibly a caching problem in the IoT module. Try restarting the IoT Box and clearing any associated printer cache in Odoo. Also, ensure your printer drivers and firmware are up to date. If the issue persists, a deeper look at the logs from the IoT Box could provide more insight.


Hope it helps

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