Skip to Content
Menu
This question has been flagged
1 Odpoveď
4857 Zobrazenia

If i write a message to an customer from eg. quotations and the customer answer on this email, every thing is fine and the answer appears in the chatter of they quotation.

But when someone write directly to the user email address, odoo didnt fetcht it from the mail server.

Is there no fallback. eg if there is no associated object, odoo should route the mail to the users inbox.

But if i set an alias to get the incoming emails to the users inbox. All the emails which are send to the users email address are going in the inbox. Also if these emails are answers to an message from an quotation.

Any help?

Avatar
Zrušiť
Best Answer

Create a new rule Lead/Prospect under Incoming Mailserver. When incoming mail is not matched, a new lead will be created.

Avatar
Zrušiť
Related Posts Replies Zobrazenia Aktivita
0
mar 15
3559
3
mar 24
2584
0
okt 15
4007
0
máj 15
5651
0
mar 15
3306