Skip to Content
This question has been flagged
helpdeskwebsiteodooV8
1 Odpoveď
3077 Zobrazenia
Avatar
carlos

Good morning,

I'm using Odoo V8 and I've seen the crm_helpdesk Odoo module to handle the customer's tickets but it does not have a web view where customers can create their tickets. Does anyone know if there is a module that extends the functionality and adds a web view of the module crm_helpdesk?

I have also seen the Website Help Desk / Support Ticket module of SythilBlade that offers a web view but I prefer the tickets created by crm_helpdesk, which offer more information.

Thanks in advance.

Avatar
Zrušiť
Avatar
Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi Carlos,

Check this community module , hope this will help you out.

Thank You

Avatar
Zrušiť
Ermin Trevisan

It would be very nice if you could use more descriptive link labels or else not use any label.

Niyas Raphy (Walnut Software Solutions)

Hi Ermin, Why should i make it descriptive ? The link is to the Odoo apps, opening the link he will get the idea by looking the index file of the module. And the app is the one he is looking for

Related Posts Replies Zobrazenia Aktivita
How to Configure Websitw to Use Our Own Domain/Sub-domain for ? Solved
helpdesk website
Avatar
Avatar
Avatar
Avatar
3
aug 25
482
Many forms to one helpdesk
helpdesk website
Avatar
Avatar
1
okt 22
1738
General question: Is there a module to create helpdesk tickets from web forms? - Odoo 8
helpdesk odooV8
Avatar
Avatar
Avatar
Avatar
3
feb 18
8166
How to set a t-field with dinamic field name?
qweb website odooV8
Avatar
Avatar
2
mar 22
5916
Odoo 8: Manage Exception in website Solved
website odooV8 website_sale
Avatar
Avatar
Avatar
2
feb 18
7075