-
Keynote - Vision & Strategy
Fabien PinckaersHotové
-
Opening Keynote - Unveiling Odoo 17
Fabien PinckaersHotové
-
Odoo Expert Tips and Tricks: Navigating Success in Service Operations
Bianca AmatoHotové
-
Perspectives stratégiques : Maîtriser les indicateurs de performance avec la comptabilité analytique d'Odoo
Raphaël MoreauHotové
-
What's New in Subscription?
Damien LanziHotové
-
Odoo Email Communication II: Let's Practice! Hands-On Techniques & Best Practices
Baptiste Vergote & Quentin CoussementHotové
-
Donner du pouvoir à votre entreprise : La comptabilité au cœur de votre ERP
Jérôme Adnet & Quentin Di GregorioHotové
-
Odoo Email Communication I: New Features & Theoretical Foundations
Baptiste Vergote & Quentin CoussementHotové
-
Maximizing Revenue: A Guide to Streamlining Service Sales and Invoicing using Odoo
Guillaume WatteeuwHotové
-
Révolutionner la comptabilité : Adopter l'IA à 100 % pour une numérisation des documents sans effort
Dorsan t'KintHotové
David Kahn is a services expert at Odoo with international experience in implementing the system. If you see him in the halls, don't hesitate to say hi.
We all know that the client is king and that customer service can make or break a business regardless of the industry. In Odoo not only do we follow that mantra but we strive to provide customers with the right tools to maintain and develop customer relationships. Enter in: The Helpdesk App.
In this talk we will go through the nightmarish scenario of having endless customer support tickets, multiple teams to manage, special SLA policies for our clients and maintaining a high standard of quality throughout every step of the process. Nightmarish, if we don't have Odoo of course. With Odoo we will see how this process is nothing but a walk in the park.