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wkhtmltopdf: Exit with code due to network error: ContentNotFoundError

wkhtmltopdf qweb-report

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RAIS

Hello everyone,

I have a problem with wkhtmltopdf in my odoo. Before the pdf files worked normally all the style are loaded in the pdf file. But in the early august the css is not loaded anymore. I already change the parameters report.url and web.base.url into myip:myport. I have downgraded my wkhtmltopdf into 0.12.5 (with patched qt). But the file is still not loaded the style. And when I check the log.

it said ContentNotFoundError and there are 2 files css are not found (404). Below is my log file content.

I use ubuntu 20.04.6 LTS and Odoo 17.0+e (Enterprise Edition)

2024-08-06 03:11:30,053 30312 WARNING Gloss_060824 odoo.addons.base.models.ir_cron: Tried to poll an undefined table on database Gloss_060824.

2024-08-06 03:12:00,931 30312 INFO Gloss werkzeug: 172.30.1.17 - - [06/Aug/2024 03:12:00] "POST /mail/thread/messages HTTP/1.1" 200 - 4 0.010 0.010

2024-08-06 03:12:01,045 30312 INFO Gloss werkzeug: 172.30.1.17 - - [06/Aug/2024 03:12:01] "POST /web/dataset/call_kw/purchase.order/web_read HTTP/1.1" 200 - 43 0.044 0.092

2024-08-06 03:12:01,131 30312 INFO Gloss werkzeug: 172.30.1.17 - - [06/Aug/2024 03:12:01] "POST /mail/thread/data HTTP/1.1" 200 - 17 0.011 0.032

2024-08-06 03:12:02,542 30312 INFO Gloss werkzeug: 172.30.1.17 - - [06/Aug/2024 03:12:02] "POST /web/dataset/call_button HTTP/1.1" 200 - 22 0.016 0.063

2024-08-06 03:12:02,560 30312 INFO Gloss werkzeug: 172.30.1.17 - - [06/Aug/2024 03:12:02] "POST /report/check_wkhtmltopdf HTTP/1.1" 200 - 1 0.001 0.004

2024-08-06 03:12:02,564 30312 INFO ? werkzeug: 172.30.1.17 - - [06/Aug/2024 03:12:02] "GET /web/static/img/spin.svg HTTP/1.1" 304 - 0 0.000 0.003

2024-08-06 03:12:02,729 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:02] "GET /web/assets/6b59909/web.report_assets_pdf.min.css HTTP/1.0" 404 - 1 0.003 0.011

2024-08-06 03:12:02,733 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:02] "GET /web/assets/813d169/web.report_assets_common.min.css HTTP/1.0" 404 - 1 0.004 0.012

2024-08-06 03:12:02,751 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:02] "GET / HTTP/1.0" 303 - 1 0.003 0.009

2024-08-06 03:12:02,775 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:02] "GET /web HTTP/1.0" 303 - 2 0.006 0.015

2024-08-06 03:12:03,826 30312 INFO ? odoo.sql_db: ConnectionPool(used=4/count=12/max=64): Closed 1 connections to 'user=odoo17 password=xxx dbname=Gloss_060824 application_name=odoo-30312 sslmode=prefer'

2024-08-06 03:12:03,926 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:03] "GET /web/database/selector HTTP/1.0" 200 - 17 0.016 1.133

2024-08-06 03:12:04,983 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:04] "GET /web/assets/6b59909/web.report_assets_pdf.min.css HTTP/1.0" 404 - 1 0.003 0.013

2024-08-06 03:12:04,984 30312 INFO ? werkzeug: 172.30.1.9 - - [06/Aug/2024 03:12:04] "GET /web/assets/813d169/web.report_assets_common.min.css HTTP/1.0" 404 - 1 0.004 0.010

2024-08-06 03:12:06,054 30312 WARNING Gloss odoo.addons.base.models.ir_actions_report: wkhtmltopdf: Exit with code 1 due to network error: ContentNotFoundError

Cybrosys Techno Solutions Pvt.Ltd

Hi,

The error appears because wkhtmltopdf cannot access Odoo’s CSS files; both web.report_assets_pdf.min.css and web.report_assets_common.min.css return 404.

This usually happens when report.url or web.base.url is wrong; set both to the real reachable URL of your Odoo (including port) and restart the server.

If you are behind a proxy or container network, wkhtmltopdf may not reach Odoo internally; in that case, set report.url to the internal IP that wkhtmltopdf can access.

Clear and rebuild assets using: ./odoo-bin -d dbname -u web or enable developer mode → “Clear Assets”.

Ensure you are using the patched wkhtmltopdf 0.12.5 version and that it has permission to reach URLs (no firewall or DNS block).

If assets are corrupted or missing, delete the addons/web/static/*/assets folders from .local/share/Odoo and restart so Odoo regenerates them.

Hope it helps.

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