Good afternoon, you have to enable a config in odoo in order to allow the databases to be listed using the list method of the /xmlrpc/db service that zapier uses to attempt the conection to the odoo instance

This can be achieved changing the list_db parameter to True in the odoo.conf on the server folder of your intallation, and restart the odoo instance.

Hope this helps you.

More information ----> https://community.zapier.com/ask-the-community-3/trying-to-connect-odoo-but-getting-access-denied-1237

any fix ? 

Can anyone explain step by step how to connect Odoo self-hosted with Zapier? I'm having the same error again and again: Authentication failed: Fault (code AccessDenied) occurred. Message: Access Denied

We didn't manage to connect with an odoo.sh instance either.

odoo crm integration seems to fail if the db name is not = "company_name"    .odoo.com

odoo self hosted doesn't seem to cover .odoo.com URL

...

Any idea?

I'd also like to know - getting the following error:

authentication failed: Could not verify SSL certificate. Please check certificate installation for domain!

But I do have an SSL certificate installed.

UPDATE:

I'm now getting this error:

authentication failed: Fault (code AccessDenied) occurred. Message: Access denied

When looking at nginx access log I get see the following:

3.220.115.188 - - [01/Aug/2020:14:56:52 +0200] "POST /xmlrpc/db HTTP/1.1" 200 169 "-" "Zapier"

Perhaps you need to supply the username and password for the database..? The Zapier integration help page does say "Use the same username/password you use to login." but I'll give it a try in any case.

No luck either, did you have any sucess after all?

Im getting the same error, could you fix it?

Regards!