Cannot reset user password after outgoing mail server configuration

Question

Installed openERP 7 on a VM connected to the internet, and configured the outgoing mail server and the connection test is successful,
Created users and now I want to set their password so they can log in to erp7,
When I try to "re-set password" of any user it show me an error MSG "Cannot send email: no outgoing email server configured.
You can configure it under Settings/General Settings."
NB: worth mentioning that I sent an e-mails successfully from Messaging tab
Can anyone help me either to a

Bonnet Denis · Answer

In form view of users you have a "More" selection field.

In this you can choice "Change Password" to change pwd without mail.

hxh_sportsman · Answer

You need appoint outgoing mail server in the templates of reset password

Juan Cristobal Lopez · Answer

Iá¸¿ using multi company environment.
The reset password work for users in certain company but no for others working in another company.
For company A works fine, for company B gives an error about outgoing mail config.

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