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first, i want to get a list of users ids, and then choose randomly an id from that list

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Could you be more specific? What's the purpose of that?

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i want to use this in a helpdesk module to assign tasks randomly to users.

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The ID of the model res.users is an integer. So you could load the list and select one using a python random function, see for example https://docs.python.org/2/library/random.html.

But maybe you would rather use the model hr.employee to make sure you choose a real employee and not admin or sales or whatever :-)

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I used the random.choice() function, but it doesn't work!!

Good point Ermin :)

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Better you use some another strategy instead of random selection because you could end up with overloaded users while others with nothing to do. I suggest a round robin strategy for that

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Internal lottery :)

chosen = fired!

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