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when trying to create a new user on my database IDHLife I get an error

You can not have two users with the same login ! 

Bu the user I am trying to create is not in my database either as inactive or Active user.

The database has multiple companies, I have tried to see if the user was created within a specific company but there is no record of this user

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Hi Lucky,

double check the archived user list and also check portal user by removing default filter in user.

In case of multi-company activate all company and then check users associated with all companies

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yes, the login field should be unique!

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Yes I understand that, but the user does not appear in the User List, where is this user stored

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