The operation cannot be completed, probably due to the following: - deletion: you may be trying to delete a record while other records still reference it

Question

Hello!

We created automatic actions that send emails when a task is moved from one project stage to the other. However when the email needs to be sent to certain users (we can't find the pattern), we get this message:
The operation cannot be completed: another model requires the record being deleted. If possible, archive it instead.
Model: Activity (mail.activity)
Constraint: mail_activity_user_id_fkey
please notice that at no point we are deleting something, and the automatization is correct b

Md. Sajib Ali · Answer

step 1: Active your Debug Mode, login your system press ( Ctrl + K ) search Active Debug Mode and Activate debug mode.
Note: You Should be Become a Superuser so active your super User Reference here:
https://prnt.sc/oPCeDu2aYzC6 [1]

step 2: Go to Technical -emails than delete all emails log.
step 3: Go to Technical -Models and search Mail.activity
step 4. create menu and select parent menu, Save and refresh your browser . You can see the tree view menu for your selected model under the parent m

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