Problem with parasitic automated actions on products

Question

Hello,
I have a problem with an automated action, it send me an email each time a product is modified but when i'm creating a new product the action send me around 6 to 8 emails, i'm guessing it's because when you create a product it's modified a bunch of time, triggering my action, but i can't seem to figure out how to get rid of it.

The automated action is really simple, it trigger when there's a modification on  a product and send me n email when that happen, there is no domain.
Do you have

Ivana Bartonkova · Answer

Hi Mike,
could you please share the screenshot of the settings of your automated action?
By any chance, aren´t you using product variants (just guessing)? Because if you have set the triggering model as product.product (Product Variant), it would explain why you are getting 6-8 emails → because each variant triggers one. If that is the case, changing the model to product.template would help (but it would not notify you if someone changes only something that is stored on the specific variant).
Lo

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