IMPETIK

From our dual headquarters in Mogadishu and London, we implement, customise, and support Odoo for public institutions and enterprise teams across Somalia. As a long-standing technology partner, we excel at secure integrations, identity/SSO, data analytics, and always-on support — helping organisations reach international standards while serving local needs.

What we do

• End-to-end Odoo implementations — discovery → design → build → data migration → training → go-live → post-go-live hypercare.
• Customization & app development — extend Accounting, Inventory, Sales, Purchase, HR, Projects; build domain-specific apps.
• Integrations that matter — Google Workspace, Microsoft 365, SSO, Power BI dashboards, SMS/email gateways, payment connectors.
• Hosting & ops — Odoo.sh, Azure or on-prem; CI/CD, backups, monitoring, security hardening.
• Change management & training — role-based enablement in Somali/English/Arabic; admin runbooks and SOPs.
• Managed support — 24/7 service desk with SLAs (L1–L3), incident response, and continuous improvement.

Industries we serve

Government & public sector, financial services, retail & wholesale, telecom/ISP, education, NGO & health — reflecting our track record with Somalia’s leading institutions and enterprises.

Why teams pick Impetik

• Local presence, enterprise rigor — Mogadishu HQ with on-site delivery; global standards from London.
• Security & Identity first — Entra ID SSO, role-based access, audit trails, data residency and backup plans.
• Workplace ecosystem expertise — smooth collaboration workflows, monitoring and analytics.
• Operational handover — admin playbooks, metrics, and clear owners so your team runs Odoo confidently.