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Ever Business Solutions

Gold Partner

Ever Business Solutions
Khoury Building, Mar Mansour Street, El Metn
Naccache
Lebanon
+961 3 397 239 / +961 4 520 445-6
info@ever-bs.com

ODOO BEST PARTNER MENA AWARD 2020

Everteam Global Services / Ever Business Solutions is an international software provider that brings about 30 years of leadership and innovation combined in Enterprise Resource Planning, Content Services, Process Services and Data Governance, responsible for the markets of Lebanon and Jordan.

With its distinctive knowledge in advanced technology and conducted by its micro services architecture, Ever Business Solutions emphasizes on covering all business needs related to various sectors and industries such as:

  • Government and Public Sector

  • Manufacturing

  • Healthcare

  • Finance

  • Food and Beverage

  • Hospitality

  • Advertising and Marketing

  • Automotive

  • Education

  • Logistics

  • Media and Publishing

  • Oil and Gas,

  • Real Estate,

  • Retail

  • Services and Telecom

  • Wholesale

  • Non-profit Organizations

Through a well-planned service offering portfolio, we work on generating specific business solutions while combining cutting-edge innovations such as AI, IoT and machine learning.

With offices located around the US, Europe, and the MENA region and with its years of expertise, the enterprise managed to become a trusted leader in information governance supported by an ever-increasing legal and compliant environment.

References

Akiki S.A.R.L
Akiki S.A.R.L
About:
Akiki’s Cigars is one of the top tobacco and cigar reseller in Lebanon, with a company that includes several subsidiaries and works on imports, exports, and more.

Challenges:
Being a company with several subsidiaries, Akiki’s faced difficulties organizing and accessing documents with multiple roles and permissions for each of their departments.

Solution and added Value:
With the support of Ever Business Solutions, Akiki’s implemented a full document management system covering all of their scope of work.
The solution was customized into detailed areas to equip the company with full control, along with a multitude of options and features that help employees browse through their documents and track their source location.
The document management and CRM solutions encouraged a modern and paperless approach,with the ability to maximize productivity and save time on outdated processes.
Crumble For Manufacturing and Trading SAL
Crumble For Manufacturing and Trading SAL
About:
Crumble is a leading confectionery and chocolate manufacturing company based in Metn, Lebanon, since 1984. They deal with over 400 clients locally and 100 clients internationally, with a great vision for the best hand-crafted creative sweets.

Challenges:
Having a system only tackled retail and inventory, with a substantial unavailability of monitoring.

Solution and added Value:
With the support of an experienced technical team allocated for the project, Ever Business Solutions developed and implemented a customized and tailored solution on top of full Odoo ERP modules to improve the company’s operations.
The solution components included HR for departments and employees, a payroll system to manage salaries and track contracts, accounting for clear finance analytics, helpdesk for customer support, in addition to sales and manufacturing modules.
With this new initiative, Crumble was able to better and more accurately track costs, while improving inventory traceability and increasing visibility for trade and raw materials.
Ever East Med SAL
Ever East Med SAL
About:
Ever East Med is a software vendor specializing in solutions centered across data and analytics technologies, in addition to being a leader in the areas of Content Management, Document and Correspondence Management, Records Management and Archiving.

Challenges:
Ever East Med SAL was using an older version of Odoo, and wanted to get benefit of the new operational features released with the new version.

Solution and added Value:
Upon the release of Odoo V13, Ever East Med were pleased to choose it as their main CRM and customer services system while granting the implementation to Ever Business Solutions.
The company was thereby able to manage all their sales, marketing and support tasks on their newly adopted Odoo solution.
Ever Gulf Co W.L.L.
Ever Gulf Co W.L.L.
ODOO BEST PARTNER MENA AWARD 2020
Everteam Global Services / Ever Business Solutions is an international software provider that brings about 30 years of leadership and innovation combined in Enterprise Resource Planning, Content Services, Process Services, and Data Governance, directly operating for the Qatari market under Ever Gulf Co. W.L.L.

With its distinctive knowledge in advanced technology and conducted by its microservices architecture, Ever Business Solutions emphasizes on covering all business needs related to various sectors and industries such as:

- Government and Public Sector
- Manufacturing
- Healthcare
- Finance
- Food and beverage
- Hospitality
- Advertising and Marketing
- Automotive
- Education
- Logistics
- Media and Publishing
- Oil and Gas
- Real Estate
- Retail
- Services and Telecom
- Wholesale
- Nonprofit Organizations

Through a well-planned service offering portfolio, we work on generating specific business solutions while combining cutting-edge innovations such as AI, IoT, and machine learning.
With offices located around the US, Europe, and the MENA region and with its years of expertise, the enterprise managed to become a trusted leader in information governance supported by an ever-increasing legal and compliant environment.

Fitzpatrick SAL
Fitzpatrick SAL
About:
Fitzpatrick SAL has established a manufacturing operation supplying the market with all kinds of metal door sets that are compliant with international technical standards. The scope of material provided range from fire rated doors, sound proof doors, security doors, fire rated rolling shutters and much more.

Challenges:
As a manufacturing company, Fitzpatrick was seeking a central solution that is integrated in all of its aspects. The management team pin-pointed the absence in the current software of recording and tracking all of the company operations.

Solution and added Value:
With the support of Ever Business Solutions, Fitzpatrick adapted an Information System based on Odoo ERP, tackling their accounting, projects, procurement, sales and HR, along with managing their inventory and manufacturing process.
Ever Business Solutions offered Fitzpatrick integration with 3rd party applications such as Active Directory and Mail Server, through a turnkey solution that includes software licenses, installation, implementation and after sale support.
The newly implemented solution granted Fitzpatrick the ability to oversee all operations, while keeping track and recording all needed data crucial for planning the company’s next actions.
Nicholas Audi Catering
Nicholas Audi Catering
Nicolas Audi is a catering company dedicated to culinary excellence and immaculate service for all catering needs. With an exceptionally harmonious team, the company caters for all events with up to 2500 guests, consistently devoted to perfection from start to end.

With the support of Ever Business Solutions, Nicolas Audi implemented an Odoo ERP solution with modules that handle CRM, Sales, Logistics and Accounting, which helped growing and maintaining opportunities, managing the administration and kitchen processes, in addition to facilitating the workflow while maximizing profit.
Phillip Morris Lebanon
Phillip Morris Lebanon
About:
Philip Morris Management Services (Middle East) Limited – Lebanon Branch - (PMMS) was established in 2006 in Beirut, Lebanon. PMMS provides marketing services to support Philip Morris International (PMI) brands including Marlboro, Bond, Merit and Chesterfield.

Challenges:
Despite its status as a global organization, Philip Morris’ solutions have not been widely available in markets all across the globe. Locally, there has been a lack of connection to the homegrown purchasing force and customer experiences that tend to reinforce sales.

Solution and added Value:
A dedicated team allocated by Ever Business Solutions proceeded to develop a custom and tailored platform on top of Odoo applications, with a process comprising two main verticals:
1- A CRM and marketing automation solution that was launched exclusively for the duty-free market. It consisted of customer conversion journeys from leads and opportunities to local consumers, through analysis of individuals’ activity and purchasing rate.
2- Ever Business Solutions worked on the launch of the new IQOS product within only six weeks. The solution encompassed full CRM integrated with eCommerce, POS and customer service for full online integration, in addition to a comprehensively dynamic helpdesk system.
With as little as 10 users, Philip Morris Lebanon was able to upgrade and reach more than 110 satisfied users via their tailored Odoo solution, offering full integration with the global data warehouse business intelligence of Philip Morris International.