Inleiding
With the commencement of advanced payment technology and increased customer expectations, it has become significant for retailers to use POS software and switch to cloud solutions for their businesses.
POS systems offer customer-focused experience, enhanced efficiency, and enable to make data-driven decisions. Today, POS systems are not only inclined to payments. They also help to streamline business processes through sales management, inventory tracking, analytics, customer data collection, and much more!
In this paper, we have curated an in-depth comparison between Odoo and Gofrugal ServQuick. Our vision is to provide a comprehensive and insightful analysis of these solutions through the features and capabilities of these POS software. We have compiled a table outlining the key features essential to any POS platform and integrated business management tools that enhance point-of-sale functionality.
Odoo
A versatile, intuitive, user-friendly software built to simplify business operations and fulfill the industries’ demands- Odoo is one of the most adept POS solution providers. With more than 82 business apps fully integrated and thousands of community modules, this open-source software caters to every sector and company size, making it a major player in the market. This open-source software counts more than 20,000 downloads daily, making it the most installed app suite and a direct competitor to other software such as Gofrugal ServQuick and Petpooja.
"Geweldige werknemers verdienen geweldige software."
12 miljoen +
maandelijkse gebruikers
44.000 +
apps
1 to 6 weeks
to be implemented
4,000 +
employees
Gofrugal ServQuick
A cloud POS solution for restaurants built to enhance quality of service, speed, streamline business processes, and maximize profit. Gofrugal ServQuick revolves around complete restaurant management from maintaining inventory, scheduling production plans, handling recipes, streamlining kitchen operations, and boosting sales. Its powerful analytics suite & reporting enables restaurants to rework on restaurant menus, identify opportunities to save costs, and work with minimal staff to speed up business.
"Point of Sale helps you grow via multiple channels. "
215,000 +
users
80 +
integrated apps
2 to 3 days
to be implemented
300+
employees
Functievergelijking
Payments & Checkout
Odoo
Gofrugal ServQuick
Payment Handling
Cash Handling
Credit/Debit Card
Mobile Payment
Digital Wallet
Gift Card
Contactless/NFC Payments
Scan to Pay (QR code on Customer Display)
Tap to Pay
Deposit/Layaway
Buy Now, Pay Later
Multi-Currency Support
Currency Conversion
Currency Rounding
Invoicing & Order Handling
Invoicing Capabilities
Late Invoicing
Invoice Customer Generation
Parallel Order
Sell on the Move (via tablet or smartphone)
Counter-Scale Integration
Subscriptions Support
Cross-session Selling/Share Orders
Receipt & Customer Interaction
Digital and Physical Receipt Generation
Customizable Receipts
Split Tender
Tips Management
Discount Management
Cross-Selling and Upselling
Receipt on WhatsApp
Early Receipt Printing
Accounting
Accounting Integration
Customer Account Balance
Support for Compound Taxes
Support for Eco-taxes
Support for Recupel
Support for BEBAT
GST Treatment
Reporting of Sales Transaction in GSTR
Detailed Tax Statement
Integrated Tax Calculations
Tax Exemption
Tax Reconciliation
Real Time Consolidation
Fiscal Positions
Products
Odoo
Gofrugal ServQuick
Product Information & Organization
Product Category
Product Search and Filter
Product Attribute/Variant
Unit of Measurement
Large Product Range
Product Image and Gallery
Import/Export of Product Data
Bulk Product Editing and Updating
Barcode Generation
Barcode Scanning
Dynamic Barcodes
Seasonal Inventory
Kits Management
Multi-location pricing
Product Configurator
Combo Meal
Inventory Management
Inventory Tracking and Availability Status
Automated Inventory
Multi-warehouse Inventory
Lots / Serial Numbers
SKU (Stock Keeping Unit)
Inventory Transfer and Allocation
Low Inventory Alert System
Stock Replenishment Alerts
Procurement Management
Procurement Visibility
Pricing and Promotions
Price List
Discount and Promotional Pricing Options
Bundle Pricing
Employee Management
Odoo
Gofrugal ServQuick
Attendance & Time Management
Employee Time Clock
Scheduling & Roster
Switch Employee Session
Access & Permissions
Role-Based Access Control
Employee Access Control
Performance & Target Setting
Sales Targets Management
Employee Performance Metrics
Additional Features
Session History
Task Assignment
Chatter
Employee Training
Sales Commission
Payroll Integration
HR Integration
Store Management
Odoo
Gofrugal ServQuick
Order Management & Cashier Operations
Order History Tracking
Online Order
E-commerce Integration
Delivery Management
Ship Later (delivery)
Cashier Account
Customer Experience
Customizable Storefront Appearance
Multilingual Storefront
Returns & Exchange
Return Management
Exchange Management
Community module
Additional Features
B2B Quote
Click-and-Collect
Warehouse Preparation Display
Self-checkout Systems
Inventory Visibility Across Stores
Real-Time Stock Updates
Store Traffic Analytics
Digital Signage Integration
Multistore Management
Mobile POS (mPOS) for Line Busting and Sales on the Shop Floor
Restaurant Management
Odoo
Gofrugal ServQuick
Table Management
Floor plans
Table Transfer
Online Table Booking
Wait List Management
Table Status Tracking
Split Bill Capability
Merge Table
Order Management
Delayed Order Processing
Takeout & Delivery
Online Ordering System
Order Status Updates
Bar Tabs
Order Queues
Kitchen Order Tickets
Preparation Status Display
Menu Management
Digital Menu Management
Customizable Menu
QR Code Menu
Menu Deals
Seasonal Menu Rotation
Kitchen Management
Kitchen Printing System
Kitchen Display
Ingredient Tracking
Customer Self-service
Self-Order Kiosks
Self Order at Table
Self Payment at Table
Additional Features
Food Allergen Alerts
Integration with Food Delivery Platforms (see below)
Customer & Loyalty
Odoo
Gofrugal ServQuick
Customer Management
Customer Details Management
Customer Interaction History
Business Customer Handling
Customer Contact Tools
Customer Tagging
Customer Receivable / Credit Limit
Pop-Up Notes for Customer Details
Marketing Preference
Internal Notes to Customer Display
Customer Engagement & Communication
Customized Promotional Messaging
Customer Insight & Analytics
Customer Segmentation
Personalized Marketing Campaigns
Birthday Reminders/Discount
Soon
Omnichannel Customer Experience
Customer Feedback Collection
Customer Satisfaction Tracking
Loyalty & Rewards Program
Loyalty Card Management
VIP or Membership Programs
Loyalty and Discount Program
Coupon Generation & Management
Loyalty/Discount Usage Limit
Discount Validity Period
Reporting and analytics
Odoo
Gofrugal ServQuick
Sales & Revenue Reporting
Real-Time Sales Data
Sales Reports
Cash Flow Reports
Revenue Trend Analysis
Time-Based Sales Reports
Gross Margin Reports
Inventory & Product Analytics
Inventory Reports
Product Performance Reports
Inventory Turnover Reports
Category-Wise Sales Reports
Transactional Reporting
Session Reports
Discount Reports
Refund & Returns Reports
Operational Analytics
Cash Control Reports
Employee Performance Reports
Peak Hours Identification
Dashboard & Customization
Dashboard Overview
Custom Reports
KPI Tracking
Predictive Analytics
Data Export/Import Capability
Customer Insights
Customer Behavior Reports
Customer Segmentation Reports
Loyalty Program Performance Reports
POS Hardware Integration
Odoo
Gofrugal ServQuick
Device Compatibility
Desktop Support
Tablet Support
Mobile Device Support
Touch Screen Compatibility
Peripheral Integration
Barcode Scanner Support
Receipt Printer Integration
Cash Drawer Integration
Customer Display System Integration
Card Reader/EMV Terminal Integration
Mobile Card Reader Support
Weighing Scale Integration
Kitchen Printer Integration (For restaurants)
Employee Login Card/RFID Tag
Hardware Management
Multiple Device Support
Compliance and Security
Odoo
Gofrugal ServQuick
Application & Data Security
SOC
ISAE3402 SOC 1 Type I, SOC 2 Type I, ISAE3402 SOC 1 Type II & SOC 2 Type II
ISO 27001:2013
PCI DSS
Additional Features
Multi-Factor Authentication (MFA)
User Access Control
Data Backup and Recovery
Integrations Ecosystem
Odoo
Gofrugal ServQuick
General
Website / eCommerce Integration
CRM
Integrated Accounting
Repairs Integration
WhatsApp
Email Marketing
SMS Marketing
Social Media Integration
Payment Processors
RazorPay Payment Devices
Soon!
Paytm Payment Devices
PineLabs Devices
Soon!
Stripe
UPI
Card (Credit/Debit)
Ordering and Delivery
UberEats
Swiggy
Zomato
Peppo
DotPe
Talabat
EasyDiner
Table Reservation
Standard Table Reservation
Dineout
Usability
Odoo
Gofrugal ServQuick
Implementation
Ease of Setup
8.9/10
8/10
Ease of Use
8.6/10
8/10
Meets Requirements
8.6/10
8/10
Works offline
Users Satisfaction
Ratings on g2Crowd
4.3/5
4.3/5
Ratings on GetApp
4.2/5
4.4/5
Ratings on Capterra
4.1/5
4.4/5
Prijzen & Voorwaarden
Prijzen
Free, Unlimited users
11000 INR/month
Free Plan
Free Trial
Quality of support
7.2/10
6/10
User Interface
The user interface (UI) often takes a backseat. Many solutions tend to channel their focus into core functions and back-end development, often leaving the design of an effective UI by the wayside. Unfortunately, this oversight can lead to less-than-ideal user experiences, which, in turn, impact the efficiency of operations and overall customer satisfaction.
Efficiency and customer satisfaction are crucial in the POS area. To excel, POS software must seamlessly align with the unique needs and aspirations of businesses, enabling them to serve their customers effortlessly. The UI plays a pivotal role here. It acts as a bridge, translating user preferences, habits, and skills into a software experience that functions harmoniously.
A meticulously designed UI plays a central role in diverse facets of POS operations. It ensures swift and precise transactions, reduces the learning curve for staff, enriches customer engagement, facilitates efficient data collection, accommodates changing needs with ease, and mitigates the risks of costly errors. All of these contribute to enhanced operational efficiency and customer satisfaction.
To delve deeper into this matter, let’s discover the back-end world of Odoo POS and Gofrugal ServQuick. We’ll observe their interface designs, all with the aim of evaluating their usability and efficiency.
Verschillende oplossingen, verschillende behoeften
Om uit te blinken in de hedendaagse bedrijfsomgeving is het essentieel om ineffectieve processen te stroomlijnen. Daarvoor moet je de juiste software kiezen en bepaalde parameters zoals functies, functionaliteit, workflow, enz. beoordelen.
De Business scope beoordeelt de softwarefuncties, specificaties, gebruiksvriendelijkheid, aanpassingsmogelijkheden en integraties met andere tools voor je bedrijfsgroei.
De Gebruiksvriendelijkheid meet hoe intuïtief en eenvoudig een software is te gebruiken en of het aanpasbaar is aan de uiteenlopende behoeften van bedrijven. Het evalueert hoe eenvoudig de software te installeren is en hoeveel inspanningen, trainingen en procedures er nodig zijn om het te begrijpen. Het moet tevens efficiënt zijn en voldoen aan de huidige industrienormen.
Odoo is an integrated platform that different businesses and organizations can utilize to fulfill their requirements by leveraging its multifunctionality and enhanced features. It has exceptional Point-of-sale capabilities and goes far above it. This all-encompassing software is highly customizable, integrates multiple applications, and accelerates businesses with an open-source nature. Its open-source nature empowers a thriving community resulting in a vast repository of community-contributed applications. Odoo Point of Sale offers immaculate services for restaurants and retail stores.
Gofrugal ServQuick offers more refined offer management and integration with food delivery platforms. It has an efficient reporting tool. But, it doesn’t work on Linux platforms (on-premise) & upgrading or applying patches to the application is hectic in it. Also, it is not possible to archive Old POS in it. It is user-friendly, but custom development can only be done by the Gofrugal itself. It suffers from customization limitations and limited scalability.
Conclusie
While opting POS software for business, certain major factors matter such as usability, customization, installation & setup, integration capability, and how much it can streamline your workflows. You need to decide to what degree the particular solution aligns with the unique needs of your business.
If you are looking for a specific point-of-sale solution & integrated platform for fulfilling all your business needs, then Odoo can be a great choice for you. It offers advanced options for POS and helps in the efficient management of restaurant or shop operations. It is a robust platform, fully customizable, offers an intuitive interface, and supports hassle-free payments.
Gofrugal ServQuick can be helpful in restaurant management. However, Gofrugal ServQuick’s customization capability is not up to the mark and lags in integration with online stores or online websites.
On the other hand, Odoo is user-friendly and has a modern user interface, offers a wide range of advanced features, easy to use and implement. It is an all-rounder to help in delivering seamless services from restaurants and shops!
To explore Odoo, sign up for a free trial at www.odoo.com/trial. Also, you can schedule a demo with our Odoo expert Here. In case, you have any questions don’t hesitate to contact us.
