Hello everyone,
We are using Odoo 17 Enterprise in a multi-company setup (one main company and multiple branches).
All companies share the same chart of accounts, but each company has its own journals (Sales, Purchase, etc.).
Everything was working fine until today.
Now, when creating a Sales Invoice under a branch company, we get this error message:
The entry / (id 75075) is using accounts from a different company.
Here’s what we’ve checked so far:
- The journal used in the invoice belongs to the branch company.
- If we switch the journal to one from the main company, the invoice posts successfully.
- Creating a manual journal entry under the same branch using the same accounts works fine (no error).
- The problem happens only with Sales Invoices.
Check below things:
Customer’s receivable account
Company of the accounts involved
Product's Income Account
Tax configuration
Journal.