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I am trying to import data from a xlsx file, using the Import button, but I get the following error, regardless of what module i use:

Import preview failed due to: Unable to load "xlsx" file: requires Python module "xlrd >= 1.0.0".

I have installed xlrd already, using the following command, on both the virtual environment and normally:

pip3 install xlrd

But the error persists. I'm sure xlrd is installed correctly, because the python interpreter can import it correctly:

(odoo-12.0) wojdob@vbox:~$ python3 -c "import xlrd; print (xlrd.__VERSION__)"
2.0.1

Also the xlrd folder is present in the site-packages odoo folder:

~/odoo-12.0/lib/python3.8/site-packages/xlrd

How do I fix this problem so I can import xlsx files? Do I need to somehow configure my odoo so it can actually see and use the library?

Portretas
Atmesti

see my answer

Best Answer

Had same problem in version 13.0. Solved it by downgrading the xlrd version to 1.1.0.

Portretas
Atmesti
Best Answer

Hello, in my case, it happened because I tried to import an 'xlsx' file into Odoo 12, where at the time it was not supported yet. So I had to "Save As..." the document into an older 'xls' file instead.

Portretas
Atmesti
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