Hello everyone,
I am having a very strange problem with Odoo 12 CE running on a Ubuntu 18 server.
When I try to access Customers or Suppliers (from any place... accounting, sales, purchases...) I have a "Connection lost... trying to reconnect" error.
The server was running fine and need to make some updates and noticed this error occurred.
After trying to figure out what was the problem, have decided to proceed like:
- Upgraded Core Odoo 12 installation files;
- Tried on a fresh database with basic modules installed (invoicing, sales, purchase and inventory). Same error happens
- On odoo-server.conf file I added:
limit_time_cpu = 3600
limit_time_real = 3600
- Based on some forums information's, I edited my nginx file with:
proxy_connect_timeout 3600;
proxy_send_timeout 3600;
proxy_read_timeout 3600;
send_timeout 3600;
I am still unable to solve the issue.
I can use all Odoo applications and any menu item. The problem just happens when I try to access "Customers or Supplier" menu options from anywhere, even on a new database.
Looking for the logs, I don't see any error that might be related to this. Only normal errors like missing translation terms, same description for different fields on models, etc and everything from Odoo core addons.
Have anyone faced a problem like this?
Can anyone help me try to solve it?
Thank you all in advance
Best regards
PM
Dear @Jignesh,
I have tried the solutions above and did not help.
I also can confirm that the problem is not related to Nginx because the same happens even with Nginx server disabled.
I am sure it's something related with SO (Ubuntu 18.04 server) and/or some Odoo / Python dependency.
I am still working on it and will keep post updated.
Thank you once again
Best regards
PM
Hi,
Facing same pb but when trying to access invoice views. Did you find any solution?
@Paulo Matos , Have you found any solution, I've been facing this issue with @yenthee script installation, manual installation and package installation with nginx and without nginx.