How to remove the email cache in Odoo ?

Question

My email templates (path: Configuration / Technical / Emails / Templates) keep the first backup of an email in the cache, in memory. If I modify the email template, the first template still exists. My problem, the Marketing Automation module sends the first version of the email despite the changes.
Example :
First save of an email template: "Hello world".
Second save: "I love Odoo".
It is "Hello world" that is sent by email.
My question, how to remove the email cache in Odoo, to delete the first

Antonin · Answer

Hello, thank you for your answer. I only have one email template. I have my template 1 version 1 and if I make a modification on this template 1 for a version 2 (spelling correction for example), it is the version 1 that is sent with Marketing Automation and that is displayed in the preview window (modal window).
I need to permanently delete version 1 for version 2. Is there a button to clear the cache or something? Thanks for your help

Mindaugas · Answer

hi, archive is not enabled there. so maybe easy one, just if you have 2 templates for the same action. try to remove 'applies to' and add, maybe module which you do not use. or, if you have copy, delete it. because i do not see how has system, to choose if there will be 2 emails for the same action.

Related Posts	Replies	Rodiniai
Odoo14 alternative for Automated Translations through Gengo API module v14	3 rugs. 25	3690
Odoo Community v14 Slow on High-End Servers, Fast on i5/i7 PCs v14	0 rugp. 25	1125
How to Managing Birthdate and Age in Odoo v14	1 rugp. 25	3485
Update Initial Stock of Product using XMLRPC API [Odoo14] Solved v14	2 liep. 25	9076
"AttributeError: 'NoneType' object has no attribute 'CompileError'" configuring document Layout - Odoo 14 v14	2 liep. 25	5382

This question has been flagged

Enjoying the discussion? Don't just read, join in!