Our references
Balfin - Balkan Finance Investment Group
Founded in 1993 by Mr. Samir Mane in Vienna, Balkan Finance Investment Group (BALFIN) has grown into the largest and most influential investment group in the Balkans. With a presence across Austria, Albania, Kosovo, Bosnia & Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, and the Netherlands, BALFIN is a driving force in diverse sectors, including wholesale and retail, banking, real estate, asset management, tourism, media, and logistics. Employing over 5,200 professionals, the Group has established itself as a leader with an impressive €2 billion valuation, demonstrating its continued success and resilience in an ever-evolving market.BALFIN’s commitment to innovation and excellence is evident in their approach to business transformation. Recognizing the urgent need for digital evolution, the Group became the pioneer in Albania by establishing its Digital Transformation Department. This initiative is a testament to BALFIN’s vision of staying ahead in a rapidly changing digital landscape.
In line with their commitment to technological leadership, BALFIN has implemented one of the most complex and sophisticated digitalization projects in the region with Odoo. This strategic move reflects the Group’s drive to optimize business operations and enhance decision-making capabilities across its diverse portfolio. By integrating Odoo, BALFIN has harnessed a powerful, centralized platform that supports everything from inventory management and procurement to financial operations and business intelligence, driving greater efficiency and scalability.
Though the details of the project remain confidential due to its scale and strategic importance, the implementation of Odoo has had a profound impact on BALFIN’s ability to execute and manage its diverse business operations with precision. It demonstrates how digital transformation, combined with a clear vision and commitment to excellence, can empower an organization of BALFIN’s size and reach.
At Zero, we are proud to support a group of such immense stature and vision. BALFIN’s journey underscores the potential of digital tools to transform businesses across industries and borders. We look forward to continuing our collaboration and helping them achieve even greater milestones in the future. For more insights into this groundbreaking project, please contact us, and we will work with BALFIN to share further details, subject to their approval. Finansai/draudimas
Edico Group Shpk
EDICO Ltd is a company operating in the Albanian market since 2013 in the field of electrical systems, with a staff of European standards, trained in Germany. We are the leading company in providing products and services in the field of electricity and renewable energy. Our mission is to greatly increase the interest of Albanians towards solar energy, thus saving their income. Flexibility, dynamism and speed are our motto. All products are designed and manufactured by world-renowned firms such as Schneider Electric, ABB, Siemens, Benq and others giving us quality, safety and performance.Edico Group choose Master IT as an experienced company in implementing Odoo. Finansai/draudimas
German Computers
German Computer is a brand that specializes in wholesale and distribution of electronics and items in Albania.They offer a wide range of products from top brands and only source their products from reputable manufacturers and suppliers. The brand is committed to providing exceptional customer service and personalized solutions to help their clients achieve their business goals.German Computer aims to be a one-stop-shop for all electronics needs and is dedicated to provide the best value for their customers' money.German Computer is indeed a leading consumer electronics distributor in Albania. They ship thousands of orders daily from our own warehouse .They offer a vast inventory of electronic products and guarantee customer satisfaction.
To achieve complete customer satisfaction German Computer needed a trusted partner to implement software and organize the warehouse,inventory and finances.
This is why they chose Odoo and us, Master IT,as a specialized company and certified for implementing Odoo in Albania.
We were very happy to lead this amazing project and to automate all the processes in the biggest company of Electrical supply in Albania
Finansai/draudimas
INTERSIG VIENNA INSURANCE GROUP
Intersig Vienna Insurance Group stands as the largest insurance company in Albania and a prominent player in the Balkan region. As a proud member of the Vienna Insurance Group, one of Central and Eastern Europe's largest listed international insurance conglomerates, Intersig exemplifies a commitment to excellence and innovation in the insurance sector. With a vast network of around 50 insurance companies across 30 countries and over 25,000 dedicated professionals, the Vienna Insurance Group is synonymous with stability and expertise in providing comprehensive financial protection.Founded in the wake of the Iron Curtain's fall in 1989, the Vienna Insurance Group has evolved from a purely Austrian enterprise into a formidable international entity. The group serves more than 22 million customers, driven by a strong foundation of experience and a core focus on delivering reliable insurance solutions. Intersig has played a pivotal role in shaping the insurance landscape in Albania, leading the industry with innovative approaches and a commitment to customer satisfaction since its inception.
As one of the most influential entities in the insurance sector, Intersig is dedicated to embracing new technologies and solutions that enhance operational efficiency and customer service. In this spirit of innovation, Zero is honoured to have been invited to collaborate with Intersig on a complex and unique project focused on optimising their insurance operations.
Throughout this partnership, we have been supported by Intersig's highly skilled team, whose wealth of experience and expertise has been instrumental in the project’s success. Our collaborative efforts have aimed to leverage the power of Odoo to streamline processes, enhance service delivery, and foster growth within the organisation.
We are excited to accompany Intersig on their journey with Odoo, providing ongoing support as they continue to expand their capabilities and create new opportunities in the ever-evolving insurance market. Finansai/draudimas
MedFau
Medfau, a distinguished leader in the healthcare and medical equipment industry, has been serving the market with excellence for many years. Known for their extensive expertise and unwavering commitment to quality, Medfau provides a wide range of innovative solutions, supporting healthcare professionals and institutions across the region.To enhance their operational efficiency and keep pace with their growing business, Medfau partnered with Zero to implement Odoo. This transformative collaboration introduced a centralized platform that streamlined key processes, including inventory and supply chain management, sales, and financial operations. By adopting Odoo, Medfau gained improved visibility and control over their operations, enabling them to deliver even greater value to their clients.
With a rich legacy and a forward-thinking approach, Medfau continues to set benchmarks in the healthcare industry. The implementation of Odoo has empowered them to optimize their internal processes, scale effectively, and maintain their leadership position in a competitive market.
Zero is proud to have partnered with Medfau on this transformative journey, supporting their mission to advance healthcare through innovation and excellence. Finansai/draudimas
Noa Dekra Group
Noa Dekra proudly serves as the official partner in Albania for DEKRA, a leading European inspection company established in Berlin in 1925 as Deutscher Kraftfahrzeug-Überwachungs-Verein. With a workforce of approximately 45,000 employees and annual revenues nearing €3.3 billion, DEKRA stands as the largest inspection company in Germany and the third-largest globally. Through its partnership with DEKRA, Noa Dekra has emerged as the foremost inspection company in Albania, renowned for its commitment to high standards and quality assurance, securing its position as a market leader.Upon our initial engagement, Noa Dekra was utilising an outdated local accounting system to manage its financial operations. Recognizing the challenges posed by their expanding business and the pressing need for digital transformation, it became clear that they required a comprehensive ERP solution to sustain their growth and operational efficiency. While they had prior experience with SAP, they sought a more flexible solution that could offer a broader array of functionalities tailored to their specific business needs. They were generally aware of Odoo but wanted clarity on its full potential.
In response, we proposed an all-in-one Odoo solution, incorporating a variety of applications tailored to their departmental workflows. While Noa Dekra was eager to proceed, they set a challenging timeline for implementation. We advised that achieving this ambitious deadline would necessitate adherence to our established implementation methodology, and their readiness to embrace this challenge was commendable.
Working alongside the Noa Dekra team has been a truly enriching experience. Their modern office radiates a vibrant and collaborative atmosphere, making it a pleasure to engage with such a dedicated group of professionals. From the outset, they demonstrated unwavering commitment to the project, with every department actively participating in the implementation process. Their CEO, Kledia, whom we fondly refer to as a "leader," exemplifies professionalism and dedication. She has played an instrumental role in driving the project forward, maintaining a strong presence throughout every phase and inspiring her team.
Thanks to their collaborative spirit, steadfast dedication, and consistent effort, we successfully completed the project within the desired timeframe. Together, we have established a new standard for the quality and efficiency of ERP implementations in Albania. We look forward to continuing our partnership with Noa Dekra as they enhance their operations and further solidify their leadership in the inspection industry. Finansai/draudimas
Pivot
Pivot Accounting is an Albanian accounting firm offering comprehensive services, including full-cycle accounting, strategic tax planning, and secure data storage. Leveraging advanced technologies like ERP systems, Power BI, and Tableau, we provide real-time financial insights and seamless e-banking payments. Our dynamic team ensures exceptional client service and operational efficiency. Finansai/draudimas
Xhast Shpk
Xhast SHPK is a dynamic and innovative company based in Albania, specializing in offering high-quality products and services across various industries. With a strong focus on customer satisfaction and operational excellence, Xhast SHPK has built a reputation for delivering reliable solutions to its clients, ensuring long-term business success. The company is committed to staying ahead of market trends and continuously improving its processes to meet the evolving needs of its customers.To optimize its business operations, Xhast SHPK has chosen Master IT as its trusted partner for the implementation of Odoo, an all-in-one enterprise resource planning (ERP) software. Master IT was selected for their expertise in delivering tailored Odoo solutions that streamline business processes, enhance efficiency, and improve decision-making. Through this partnership, Xhast SHPK aims to integrate and automate key functions such as inventory management, finance, and customer relationship management (CRM), ultimately boosting productivity and supporting the company's continued growth in the competitive Albanian market. Finansai/draudimas
