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Opening Keynote - Unveiling Odoo 16
Fabien Pinckaers완료
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Development of Odoo's serious gaming: the technical challenges encountered
Bernard Letourmy & Nicolas Rosset완료
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How to do ambitious accounting on the German market
Mathias Neef완료
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Managing vendor prepayments effortlessly
Stephan Keller완료
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Smart Analytics: A smart way to integrate Business Intelligence into Odoo
Berwart Louis완료
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Discover Odoo LIMS, a set of fully integrated applications for laboratories
Vincent LAURENT완료
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Manage your employees' time more efficiently
Dominik Rütti완료
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Easily transform XML documents into Odoo documents
Stephan Keller완료
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Accounting Payable Cycle with Odoo
Paolo Marcantoni완료
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Meet Pepper, the Odoo-powered robot that will help you keep an eye on your car's charging station.
Martin Galler완료
Lukas has been working for braintec for three years, managing various Odoo projects in different industries: from retail via customer care to public transportation and even administration of authorities.
He started his career as a project manager in a big Swiss retail company, where he managed numerous projects, including introducing a new ERP system. That's when he decided to switch sides and become a consultant for business software.
Brain-tec developed an extension to the Helpdesk app to make the balanced ticket assignation more intelligent. It adds skills of the user and its attendance state as conditions relevant for assigning tickets. The module also provides the possibility to add a maximum number of tickets a user can be assigned.
The talk might be interesting for after-sales organizations that manage many agents (users) and customers (tickets).