Customer Success Manager - Spanish or French

250 Executive Park Blvd, #3400 • San Francisco, CA 94134 • United States

Join Odoo, a growing software company with a killer product,
a huge global community, as well as a fun and exciting work environment.

Apply Now! Recruitment Guidebook
Users of the Product

4,500,000

Company Growth

60% Year over year

Company Maturity

Profitable

We are currently searching for a highly motivated candidate to
join our Customer Success team in San Francisco!

Team Size

15 people

What we expect

Odoo is seeking to significantly expand its vibrant and innovative sales teams. Apply to work within an organization that values independence, flexibility, and personal growth.

The Customer Success Team is helping customers across Latin America streamline their business processes with Odoo’s integrated software solutions. This is an opportunity for people who are excited to work at the intersection of software and business. You’ll learn the value that software can provide across a variety of verticals and how Odoo’s diverse suite of apps (there’s over 50!) can be used to alleviate company needs.

We expect the candidate to be proactive and have a "get it done" spirit.

Product Complexity
Personal Evolution
Autonomy
Customer Relationship
Quality of Product / Tools
Responsibilities
  • Contact customers currently using Odoo

  • Analyze clients' business operations and drive adoption

  • Execute all phases of a subscription renewal plan

  • Build and maintain relationships with clients
  • Empathize with customer needs

  • Be part of the entire sales cycle

Must Have
  • Bachelor Degree or higher
  • Passion for software products
  • 1-2 years experience in sales

  • Proficiency in g-suite applications preferred
  • Excellent communication skills

  • Perfect Spanish or French

Nice to Have
  • Experience with ERP

  • Experience in a SaaS company

  • Available immediately

  • Additional languages

What's great about the job?

  • Great team of very smart people in a friendly and open culture.
  • No silly tools to use, no rigid working hours.
  • No waste of time in enterprise processes, real responsibilities and autonomy.
  • Expand your knowledge of various business industries.
  • Create content that will help our users on a daily basis.
  • Real responsibilities and challenges in a fast evolving company.
The Odoo culture

Building a company we love.

READ
Who is your manager?

Being a team leader at Odoo.

READ
The founder's story

From 1 to 250 employees in a few years.

READ

What we offer.

Each employee has a chance to see the impact of his/her work. You can make a real contribution to the success of the company.

Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more!

Compensation & Benefits

A full-time position
Attractive salary package
Healthcare, Dental, Vision, and more
HSA ($4800 a year)
Pre-tax Commuter Benefits

Exchange Program

Apply to a similar position
in a subsidiary of Odoo

Our offices
Sponsored Events

Afterwork events, several team building activities

Trainings

12 days trainings a year and books for career development

Sport Activity

Play any sport with colleagues,
the bill is covered

Eat & Drink

Chef prepared lunches daily, Fruits, Snacks and Coffee provided

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for
employment qualified applicants with arrest and conviction records