Customer Success Executive

San Francisco, United States
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A sales job for smart people, who care about customers' satisfaction.

Responsibilities

You will be responsible of a portfolio of ~150 companies in the Americas. (North + South) Your primary goal is to achieve sales target by driving up customer retention and expansion. You will deal with direct customers and resellers, in a team of 3 people.

To succeed, you need to:

  • Be smart and learn quickly (we cover a wide range of industries and applications)

  • Be good in sales

  • Gain strong understanding of our software and the customer’s business

  • Have a real problem solving ability

  • Relentlessly serve as the customer advocate, ensuring high customer satisfaction


Qualifications:

  • Bachelors in business or master

  • Innovative and assertive with the ability to assess situations quickly

  • We are a tech company making business apps, you must have interest in this market

  • Strong presentation and communication skills, comfortable in IT.

  • Enthusiastic, positive attitude, personable and flexible

  • Speaking spanish is not mandatory, but it’s a plus.


About Odoo

Odoo is a suite business apps that covers all enterprise management needs: CRM, eCommerce, Accounting, Project Management, Inventory, etc. Key numbers about Odoo: 200+ apps, 300 employees worldwide, 35 employees in SF, 2 million users, fast growth (100% on our SaaS offer), well funded company (11.5m$), profitable.

Benefits

Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA),

Health Savings Account (HSA)

PTOs

Vacation, Sick, and Holiday paid leaves

Save on commute

Pre-tax commuter benefits

(parking and transit)

Discount Programs

Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more

Prime location

Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup,

and Bay Bridge.

Sponsored Events

Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour,

Annual day event

Sport Activity

Play any sport with colleagues and the bill is covered

Eat & Drink

Peet's and Philz coffee provided all day to order and pantry snacks