Customer Success Executive

San Francisco, United States
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A sales job for smart people who care about customer's satisfaction, and like software. You will be responsible of a portfolio of ~150 companies in the Americas. (North + South) Your primary goal is to achieve sales target by driving up customer retention and expansion. 

Responsibilities

Customer retention & expansion

Achieve monthly targets

North and/or South America

Customer Satisfaction

Challenges

A lot to learn

Master the product / problem solver

Deal with various industries

Must Have

Bachelor degree, or higher

At ease with software

Fluent in English

What's great in the job?

  • The main sales driver is your ability to solve problems, and satisfy customers
  • You sell management software to directors of SMBs: interesting projects and people
  • Large apps scope: CRM, MRP, Accounting, Inventory, HR, Project Mgmt, etc...
  • Direct coordination with functional consultants for qualification and follow ups
  • High commissions for good performers
Job Complexity:
Personal Evolution:
Variability of the Job:
Technical complexity:
Overachieving Possibilities:
Team / Company Size:

3 / 50 people

Avg Deal Size:

$14k

Sales Cycle:

1 month

Company Growth:

80% YoY

Company Maturity:

Profitable

Benefits

Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)

PTOs

Vacation, Sick, and Holiday paid leaves

Save on commute

Pre-tax commuter benefitsbr
(parking and transit)

Discount Programs

Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more

Prime location

Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.

Sponsored Events

Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour, Annual day event

Sport Activity

Play any sport with colleagues and the bill is covered

Eat & Drink

Peet's and Philz coffee provided all day on demand and pantry snacks