Business Analyst - e-Commerce Expert
About the job
As Business Analyst, you will implement Odoo. You'll be in direct touch with the clients to help them with the good use of all Odoo apps. Therefore, you will analyze their needs, design the solution, configure their flows as well as deliver personal training sessions. You will be at the front seat to ensure the project is delivered on time and on budget. Basically, you will be responsible to deliver the best management solution to your customers! As a Business Consultant, you will also support the growth of our partner network. You will help & coach our partners, from all around the world, to implement their customers projects and to become Odoo Experts.
Besides, as an e-Commerce/Website Expert, you will push the boundaries of mastery by specializing yourself in a cohesive set of apps, combining it with in-depth business knowledge. You will receive regular training to keep on increasing your proficiency in Odoo, both at a functional and technical level, as well as developing a clear understanding of the field realities in which you are going to operate during your projects.
With this double-hat, you will join our center of excellence aiming at supporting our business services, increasing our community knowledge and putting your application(s) on the map. Among other activities, you will:
- Be a reference point for the business analysts' team by supporting, coaching and training them;
- Collaborate with our Product Owners to transmit customer and partner feedback;
- Support our Sales and Marketing teams develop your apps reputation;
- Be highly involved in the Odoo Experience, our annual event;
- Develop new service offerings on top of the existing ones;
- And many more …
This role is challenging, but intellectually stimulating, and profoundly rewarding since you help our customers, partners and colleagues take the best advantage of our E-Commerce/Website suite of apps. Despite the specialization, the diversity of missions makes everyday a different experience.
In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues, going through an onboarding of 4 months in our Quickstart team. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won't have time to get bored as each project is different (industry, scope, etc.)
You'll never get bored!
Project management (50 - 70%)
- Gain trust of your customers
- Analyze client's e-commerce needs and define the right approach, using Odoo apps
- Implement the solution
- Configure the technical aspects
- Make your customer an Odoo champion
- Follow the project and communicate about its status and tasks
- Organize and follow-up the Odoo implementations
Internal improvement (30 - 50%)
- Support, coach and train other teams on Marketing tools
- Produce enlightening content
- Collaborate with the Product Owners
- Participate in sales and marketing activities
- Develop new business services
What's great in the job?
- Get real responsibilities and autonomy in a fast evolving company.
- Great team of dynamic people (+/-200), in a friendly and open culture.
- Diversity in the projects.
- Expand your knowledge of various business industries.
- Two weeks of intensive functional training with a final certification.
What we offer
Full-time CDI
A 38 hours/week contract including 2 days of home-working per week and flexible hours.
Flexible salary package
Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover all your expenses, and much more!
Training
12 days/year, including 6 of your choice, for personal development.
Exchange program
After 2 years of experience, apply to a similar position in a subsidiary of Odoo.
Chef cooking delicious lunch
Lunch meals every day at the office, as well as free coffee and fruits from local producers. Because well-fed developers are happy developers.
