Company name: Ebisu Srl
Location: Castelfranco Veneto, Italy
Partner name: Omnia Solutions Snc
Odoo account manager: Marco Angelo Villari
Main Apps implemented: CRM, Sales, Helpdesk, Invoicing, Purchase, Website, Projects, Marketing
Company Size: 19
Number of Odoo Users: 19
Hosting Type: On-premise
Ebisu is a Veneto telecommunications operator, specializing in internet services, telephone services, and cloud switchboards for companies. They provide internet, along with any type of technology: from optical fiber to radio links, voice on both traditional and VOIP lines, and VOIP switchboards at service. In addition to the fixed network, they provide advice for all corporate mobile network services.
Ebisu continuously strives to be the best, bases its services on its proximity to companies, and develops a closer relationship with those who rely on them.
Learn more about Ebisu at: https://www.ebisu.it/
Ebisu is a relatively young company. Beginning at the end of 2017, the company found itself having to manage large volumes of orders in a short amount of time. One of the prominent issues faced before implementing Odoo was internal organization. They used a multitude of platforms (such as Pipedrive and Zendesk) to manage sales, the commercial side of the business, and activation projects. There was no integration between the software, so this meant Ebisu spent a lot of time trying to locate and connect information. For better organization, Ebisu wanted to manage all of this on a single platform.
To improve Ebisu’s organization, the following modules were implemented with the help of Odoo Partner, Omnia Solutions: CRM, Sales, Helpdesk, Invoicing, Purchase, Website, Project, Marketing, Messages, Calendar, and Notes.
“Nowadays, it is necessary for businesses to speed up processes, integrate them and leverage flexibility to succeed and Odoo gives us the possibility to be more efficient.”
- Massimiliano Gaiani, CEO and Owner at Ebisu
"Al giorno d'oggi è necessario che le aziende accelerino i processi, li integrino e sfruttino la flessibilità per avere successo e Odoo ci dà la possibilità di essere più efficienti."
- Massimiliano Gaiani, CEO e Titolare di Ebisu