Odoo Knowledge: integration use cases with Odoo Helpdesk

Tutte le presentazioni

Presentazioni

Opening Keynote - Unveiling Odoo 16
Fabien Pinckaers
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The new Odoo MES: a manufacturing revolution
Mathieu Germain
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What's New in Odoo eCommerce?
Chloé Berger
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Next Level Document Management
Ophélie Italiano
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How to manage your events efficiently?
Charline Vanderschelde
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What's New in PoS?
David Matthijs
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What's New in Discuss?
Richard Shall
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Loyalty programs, coupons & promotions: what's new?
Thibault de Broqueville
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Automated entries at the service of the accountant
Ionut Ioana
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Odoo Website Builder: what's new?
Pierre Delacroix
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Caricamento del video in corso...

Odoo Knowledge: integration use cases with Odoo Helpdesk

Demo

Luogo: Mezzanine 2000 - 12/10/22, 13:30 - 12/10/22, 14:00 (Europe/Brussels) (30 minuti)

Odoo Knowledge: integration use cases with Odoo Helpdesk

Barbara Arias

Barbara works at Odoo as a Business Analyst. She is responsible for managing Odoo implementations with several clients, across multiple industries and recently became an expert in Service Applications.

In this talk, we will see Helpdesk's new features for version 16. Join me to discover how to reduce the number of tickets you are receiving and how to be more efficient by sharing knowledge among your support agents with Odoo's new Knowledge app!