In the last forty years, Bryan Distributors And Services, Inc. has been engaged in the production and distribution of preventive maintenance chemicals, specialty lubricants, and institutional cleaners geared towards serving industries in manufacturing, construction, transport, automotive, hospitality, and food service.
Over time, they have grown to cope with multiple business needs, expanding their offerings to technical services such as HVAC, Wastewater STP Treatment, industrial cleaning, and other customized services.
As their business grew, their biggest challenges became more evident.
The Consequence of Fragmented Data
Visibility, control, accuracy, and compliance became difficult as Bryan Distributors managed a vast inventory of raw materials, packaging materials, work-in-progress stock, and finished goods.
Workflows couldn't move forward without and were highly dependent on the presence of tenured personnel. The bank of knowledge were stored with people, not in an accessible workspace for all.
Weeks were lost on manual processes and inventory counting alignment, delaying data and information that could be used for smarter decision-making.
The delay with fragmented spreadsheets and separate systems led to delays and lost sales opportunities.
This made it difficult to ensure consistent compliance with safety standards, which led to a lot of manual follow-ups, and excessive Viber group chats.
This means: risk of errors, delays, and safety oversights, even while Bryan Distributors And Services, Inc. diversified their product range as their customer base continued to grow.
The Breaking Point
Why Bryan Distributors And Services, Inc. Needed Odoo
As Bryan Distributors And Services, Inc. grew, so did their number of locations: the Head Office, the Warehouse, and the Plant were in different, distant locations.
With this growth required new personnel. And while new staff were all competent and able, there was a level of know-how and experience that tenured personnel still needed to share with regards to the complexity of company operations.
It became clear: from a localized legacy system to the over-reliance on Excel sheets and Viber group chats, Bryan Distributors And Services, Inc. needed a new system that could solve their interconnectivity issues and streamline operations into a single platform.
The Odoo Difference
Features that stood out in a competitive business landscape
For BryanDSI, choosing a software that would scale alongside business growth was necessary.
Odoo is accessible in any of their sites and through any device, while being updated in real-time. This prevented delays in encoding and reduced the company’s need to rely on Excel sheets in Dropbox/GDrive folders that can often result in “conflicting” copies.
Odoo’s mobile friendly features made it less costly to equip Operations Personnel for the system and have removed the need to train them how to use Computers.
Odoo was able to capture hundreds of SKUs with different types, properties and categories, through the use of field customizations and parent-child categorization.
It only takes 3-5 days to get personnel to familiarize with the system, as most of the buttons and functions are intuitive and similar to modern day Apps.
Odoo documents activities so any changes made in sales or purchase orders can be tracked down to which personnel made changes thereby increasing accountability and traceability, as opposed to Excels that leave you guessing who changed the numbers.
With Odoo, Bryan Distributors And Services, Inc. were able to introduce Lot Codes to properly identify which Lot was sold to which customer. This made it easier for our Inventory Control Dept. to practice FIFO while also helping our Quality Control and Technical Support to provide details to customers on the product ordered. Label tagging helped our Accounting personnel count all stocks at month end easily by cross-checking with System Records.
The Real Odoo Impact on Business Sustainability
Real-time data in Odoo gives leadership teams clarity, speed and confidence in decision-making.
BryanDSI saw this firsthand.
More efficient workflows and real-time visibility meant efficient inventory forecasting by procurement teams, and reduced lead times for operations personnel.
For management, accurate Profit & Loss statements were generated in real-time, thus enabling management to make bolder, smarter financial decisions.
With internal systems optimized and streamlined, customer resolutions can be handled more faster, resulting to happier customers.
And the best part? Existing and new personnel were able to accept and adapt to Odoo, thanks to its easy-to-use and intuitive interface.
No hours were lost due to lack of business continuity due to steep learning curves.
Success was always in the cards for BryanDSI. They just had to find the right software to support their success.
You can scale your company too.
