Skip ke Konten
Odoo Menu
  • Login
  • Uji coba gratis
  • Aplikasi
    Keuangan
    • Akuntansi
    • Faktur
    • Pengeluaran
    • Spreadsheet (BI)
    • Dokumen
    • Tanda Tangan
    Sales
    • CRM
    • Sales
    • POS Toko
    • POS Restoran
    • Langganan
    • Rental
    Website
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Rantai Pasokan
    • Inventaris
    • Manufaktur
    • PLM
    • Purchase
    • Maintenance
    • Kualitas
    Sumber Daya Manusia
    • Karyawan
    • Rekrutmen
    • Cuti
    • Appraisal
    • Referensi
    • Armada
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Acara
    • Otomatisasi Marketing
    • Survei
    Layanan
    • Project
    • Timesheet
    • Layanan Lapangan
    • Meja Bantuan
    • Planning
    • Appointment
    Produktivitas
    • Diskusi
    • Approval
    • IoT
    • VoIP
    • Pengetahuan
    • WhatsApp
    Aplikasi pihak ketiga Odoo Studio Platform Odoo Cloud
  • Industri-Industri
    Retail
    • Toko Buku
    • Toko Baju
    • Toko Furnitur
    • Toko Kelontong
    • Toko Hardware
    • Toko Mainan
    Makanan & Hospitality
    • Bar dan Pub
    • Restoran
    • Fast Food
    • Rumah Tamu
    • Distributor Minuman
    • Hotel
    Real Estate
    • Agensi Real Estate
    • Firma Arsitektur
    • Konstruksi
    • Estate Management
    • Perkebunan
    • Asosiasi Pemilik Properti
    Konsultansi
    • Firma Akuntansi
    • Mitra Odoo
    • Agensi Marketing
    • Firma huku
    • Talent Acquisition
    • Audit & Sertifikasi
    Manufaktur
    • Tekstil
    • Logam
    • Perabotan
    • Makanan
    • Brewery
    • Corporate Gift
    Kesehatan & Fitness
    • Sports Club
    • Toko Kacamata
    • Fitness Center
    • Wellness Practitioners
    • Farmasi
    • Salon Rambut
    Perdagangan
    • Handyman
    • IT Hardware & Support
    • Sistem-Sistem Energi Surya
    • Pembuat Sepatu
    • Cleaning Service
    • Layanan HVAC
    Lainnya
    • Organisasi Nirlaba
    • Agen Lingkungan
    • Rental Billboard
    • Fotografi
    • Penyewaan Sepeda
    • Reseller Software
    Browse semua Industri
  • Komunitas
    Belajar
    • Tutorial-tutorial
    • Dokumentasi
    • Sertifikasi
    • Pelatihan
    • Blog
    • Podcast
    Empower Education
    • Program Edukasi
    • Game Bisnis 'Scale Up!'
    • Kunjungi Odoo
    Dapatkan Softwarenya
    • Download
    • Bandingkan Edisi
    • Daftar Rilis
    Kolaborasi
    • Github
    • Forum
    • Acara
    • Terjemahan
    • Menjadi Partner
    • Layanan untuk Partner
    • Daftarkan perusahaan Akuntansi Anda.
    Dapatkan Layanan
    • Temukan Mitra
    • Temukan Akuntan
    • Temui penasihat
    • Layanan Implementasi
    • Referensi Pelanggan
    • Bantuan
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Dapatkan demo
  • Harga
  • Bantuan

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Akuntansi
  • Inventaris
  • PoS
  • Project
  • MRP
All apps
Anda harus terdaftar untuk dapat berinteraksi di komunitas.
Semua Post Orang Lencana-Lencana
Label (Lihat semua)
Sign 16
Mengenai forum ini
Anda harus terdaftar untuk dapat berinteraksi di komunitas.
Semua Post Orang Lencana-Lencana
Label (Lihat semua)
Sign 16
Mengenai forum ini
  1. Sign
  2. Forum

Encounter Internal Server Error when I click to download signed document

Langganan

Dapatkan notifikasi saat terdapat aktivitas pada post ini

Pertanyaan ini telah diberikan tanda
1 Balas
1201 Tampilan
Avatar
Jason Tham

I have a signed document in Odoo 14 sign module. When I click download, Odoo prompt me Internal Server error with the following error code. The signed document is 28Mb. 



Odoo Server Error
Traceback (most recent call last):
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\addons\base\models\ir_http.py", line 237, in _dispatch
    result = request.dispatch()
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 684, in dispatch
    result = self._call_function(**self.params)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 360, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\service\model.py", line 94, in wrapper
    return f(dbname, *args, **kwargs)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 348, in checked_call
    result = self.endpoint(*a, **kw)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 913, in __call__
    return self.method(*args, **kw)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 532, in response_wrap
    response = f(*args, **kw)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\addons\web\controllers\main.py", line 1393, in call_button
    action = self._call_kw(model, method, args, kwargs)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\addons\web\controllers\main.py", line 1381, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\api.py", line 399, in call_kw
    result = _call_kw_multi(method, model, args, kwargs)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\api.py", line 386, in _call_kw_multi
    result = method(recs, *args, **kwargs)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\addons\sign\models\sign_request.py", line 167, in get_completed_document
    self.generate_completed_document()
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\addons\sign\models\sign_request.py", line 513, in generate_completed_document
    can.drawImage(image_reader, width*item.posX, height*(1-item.posY-item.height), width*item.width, height*item.height, 'auto', True)
  File "D:\Program Files\Odoo 14e 18122021\python\lib\site-packages\reportlab\pdfgen\canvas.py", line 925, in drawImage
    rawdata = image.getRGBData()
  File "D:\Program Files\Odoo 14e 18122021\python\lib\site-packages\reportlab\lib\utils.py", line 902, in getRGBData
    annotateException('\nidentity=%s'%self.identity())
  File "D:\Program Files\Odoo 14e 18122021\python\lib\site-packages\reportlab\lib\utils.py", line 1406, in annotateException
    rl_reraise(t,v,b)
  File "D:\Program Files\Odoo 14e 18122021\python\lib\site-packages\reportlab\lib\utils.py", line 144, in rl_reraise
    raise v
  File "D:\Program Files\Odoo 14e 18122021\python\lib\site-packages\reportlab\lib\utils.py", line 886, in getRGBData
    if Image.VERSION.startswith('1.1.7'): im.load()
Exception
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 640, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "D:\Program Files\Odoo 14e 18122021\server\odoo\http.py", line 316, in _handle_exception
    raise exception.with_traceback(None) from new_cause
AttributeError: module 'PIL.Image' has no attribute 'VERSION'
identity=[ImageReader@0x272efeee448]


0
Avatar
Buang
Avatar
Mohit Nakrani
Jawaban Terbai

Hi Jason,

It's not about the size of the document,

It happens because the library versioning tries to upgrade the library name 'pillow', with its suitable versioning.

Thanks,

M


0
Avatar
Buang
Menikmati diskusi? Jangan hanya membaca, ikuti!

Buat akun sekarang untuk menikmati fitur eksklufi dan agar terlibat dengan komunitas kami!

Daftar
Komunitas
  • Tutorial-tutorial
  • Dokumentasi
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Terjemahan
Layanan
  • Odoo.sh Hosting
  • Bantuan
  • Peningkatan
  • Custom Development
  • Pendidikan
  • Temukan Akuntan
  • Temukan Mitra
  • Menjadi Partner
Tentang Kami
  • Perusahaan kami
  • Aset Merek
  • Hubungi kami
  • Tugas
  • Acara
  • Podcast
  • Blog
  • Pelanggan
  • Hukum • Privasi
  • Keamanan
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo adalah rangkaian aplikasi bisnis open source yang mencakup semua kebutuhan perusahaan Anda: CRM, eCommerce, akuntansi, inventaris, point of sale, manajemen project, dan seterusnya.

Mudah digunakan dan terintegrasi penuh pada saat yang sama adalah value proposition unik Odoo.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now