How to add an attachment to Odoo v10 Helpdesk Ticket. There is no option to upload a file.
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It was very easy, I just added the following lines in the "Submit a ticket" webform:
<div class="col-md-3 col-sm-4 text-right">
<label class="control-label" for="attachment">Archivos Adjuntos</label>
</div>
<div class="col-md-7 col-sm-8">
<input type="file" class="form-control o_website_form_input" name="Ticket de Venta" multiple=""/>
</div>
As well as I am concerned for uploading attachment you have to use ir.attachment model and with the help of that you can upload URL and file both
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How to move attachment from one model to another
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