When creating an invoice with the Create e-Invoice module, we get the error "account.move(3) User:2", we do not have an Enterprise account.
We also do not have the option of entering accounting entries.
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When creating an invoice with the Create e-Invoice module, we get the error "account.move(3) User:2", we do not have an Enterprise account.
We also do not have the option of entering accounting entries.
Hello Javier,
Please find below some steps to troubleshoot and resolve the issue,
- Make sure the user (User:2) creating the e-Invoice has the necessary permissions to create accounting entries and invoices.
- Ensure that your e-invoice configuration, including your tax settings, journal configurations, and fiscal positions, is set up correctly.
- Verify that the user has the correct access rights for the accounting module
- Ensure that the user has access to the “Create e-Invoice” module. You can check this by going to the user's settings and looking at their access rights.
I hope this will help you.
Thanks & Regards,
Email: odoo@aktivsoftware.com
Skype: kalpeshmaheshwari
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