Lebanese Embassy
About:Lebanese embassy in Doha is the sole Lebanese representation in Qatar. It provides a range of consular services such as visa and passport processing as well as document legalization.
Challenges:
Managing manually the services workflows, and maintaining the residents information became a main challenge for the Lebanese Embassy in Qatar. Accordingly, their team started looking for a digital solution that will automate these processes, reduce any room for mistakes, and improve the customer service and the productivity rate.
Solution:
With the help of Ever Business Solutions, they fully implemented Odoo ERP in order to digitalize their daily operations.
The solution included a full-service management engine, including but not limited to, Customer profile, Service submission, follow ups, documents processing and delivery management.
On the other side, the platform included an advanced portal that handles the Embassy’s news, announcements, ambassador’s information, activities and events.
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Petroleum Mechanical Trading Co. WLL
Founded in 1989, Petromech has achieved success by building a diverse business portfolio that is known at the local, regional and international level. Operating as a group of companies they provide a diverse range of services and solutions to industries such as Oil/Gas, Petrochemical, Utilities, Infrastructure, Financial/Insurance, Hospitality, Education, Health Care and Government.They have served the Qatari Market for over 25 years with a singular objective: to efficiently and effectively facilitate the development of the Nation of Qatar; with a team of over 2500 skilled men and women, from a multitude of national and professional backgrounds.
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