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upgradewebsite
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Amina

Hello,

After upgrading our instance to Odoo version 18, our website has stopped working. When accessing the website, we receive a 500 Internal Server Error in frontend.

This issue started immediately after the upgrade. The backend appears to be working normally, but the website frontend fails to load. We have not made any additional changes since the upgrade.

Could you please investigate this issue and advise on how to resolve it?

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Ray Carnes (ray)
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This Forum is for User to User Support.

Please contact Odoo Support - odoo.com/help - for support from our Odoo Support Team.

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Kunjan Patel
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Hello Amina,
I hope you are doing well

1. Error: 500 Internal Server Error on frontend after Odoo 18 upgrade
2. Backend works, only website frontend fails
3. Check logs: tail -f /var/log/odoo/odoo.log for actual error
4. Fix 1: Clear assets - Settings → Technical → Assets Bundles → Regenerate
5. Fix 2: Update website module - ./odoo-bin -u website -d database
6. Fix 3: Disable custom themes/third-party website modules temporarily

I hope this information helps you

Thanks & Regards,
Kunjan Patel
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