Preparation display not working real time on https on-premise

Question

I am having this issue on my on-premise database where order updates from PoS dont get updated real time on the kitchen display. I have to manually refresh the kitchen display's browser tab to get updates.

I noticed it does not happen over http only https. I also noticed there is no issue with it on odoo online or odoo sh. Only on-premise deployment. It has been an issue since v17 and I had hoped it would get fixed it v18 but the issue is the same. I have contacted technical support but they gi

D Enterprise · Answer

Hii,
To fix real-time kitchen display updates over HTTPS in your on-premise Odoo:
Edit your Nginx config:
location /longpolling {
proxy_pass http://127.0.0.1:8072;
proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "upgrade";
proxy_set_header Host $host;
}
*In your odoo.conf file*, make sure:
proxy_mode = True
longpolling_port = 8072
Restart services:
sudo systemctl restart nginx
sudo systemctl restart odoo
i hope it is use full

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