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Re: need assistance with OpenERP v7 error

by
Eva Pinter
- 11/11/2014 13:52:20
Ho. It is often necessary to clear the cache of the browser and then it works again. This problem is no more on the new version 8.


Sent from my Samsung Mobile on O2


-------- Original message --------
From: Uche Ojeh <uojeh@hotmail.com>
Date:11/11/2014 07:46 (GMT+00:00)
To: Community <community@mail.odoo.com>
Cc:
Subject: need assistance with OpenERP v7 error

Hi,

I purchased a POSBox, and am attempting to get it to work with the hardware i have (printer, usb scanner cash register).
When I attempt to connect my pos device to the posbox i get an error in my browser saying 'Internal Server Error - The server encountered an internal error and was unable to complete your request.  Either the server is overloaded or there is an error in the application.'

the PosBox comes with V7 of OpenERP installed, and from what I've seen should work out of the box. Hence my confusion with the error being generated.  Do i have to install a new module, or update the version of OpenERP on the POSBox?

Please advise.  See below the transcript from the syslog

Feel free to drop me a line on skype to chat (would really appreciate that) my sn is darealting (ojeh.uche@gmail.com on gtalk)

Thanks,
Uche


Nov 11 05:06:18 posbox openerp-server[998]: 2014-11-11 05:06:18,989 998 INFO posbox werkzeug: 192.168.1.7 - - [11/Nov/2014 05:06:18] "GET / HTTP/1.1" 303 -
Nov 11 05:06:19 posbox openerp-server[998]: 2014-11-11 05:06:19,223 998 INFO posbox werkzeug: 192.168.1.7 - - [11/Nov/2014 05:06:19] "GET /web HTTP/1.1" 303 -
Nov 11 05:06:20 posbox openerp-server[998]: 2014-11-11 05:06:20,024 998 INFO posbox werkzeug: 192.168.1.7 - - [11/Nov/2014 05:06:20] "GET /web/login HTTP/1.1" 500 -
Nov 11 05:06:20 posbox openerp-server[998]: 2014-11-11 05:06:20,134 998 ERROR posbox werkzeug: Error on request:
Nov 11 05:06:20 posbox openerp-server[998]: Traceback (most recent call last):
Nov 11 05:06:20 posbox openerp-server[998]: File "/usr/share/pyshared/werkzeug/serving.py", line 159, in run_wsgi
Nov 11 05:06:20 posbox openerp-server[998]: execute(app)
Nov 11 05:06:20 posbox openerp-server[998]: File "/usr/share/pyshared/werkzeug/serving.py", line 146, in execute
Nov 11 05:06:20 posbox openerp-server[998]: application_iter = app(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/service/server.py", line 261, in app
Nov 11 05:06:20 posbox openerp-server[998]: return self.app(e,s)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/service/wsgi_server.py", line 362, in application
Nov 11 05:06:20 posbox openerp-server[998]: return application_unproxied(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/service/wsgi_server.py", line 348, in application_unproxied
Nov 11 05:06:20 posbox openerp-server[998]: result = handler(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 968, in __call__
Nov 11 05:06:20 posbox openerp-server[998]: return self.dispatch(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 926, in __call__
Nov 11 05:06:20 posbox openerp-server[998]: return self.app(environ, start_wrapped)
Nov 11 05:06:20 posbox openerp-server[998]: File "/usr/share/pyshared/werkzeug/wsgi.py", line 411, in __call__
Nov 11 05:06:20 posbox openerp-server[998]: return self.app(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 1115, in dispatch
Nov 11 05:06:20 posbox openerp-server[998]: response = self.get_response(httprequest, result, explicit_session)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 1044, in get_response
Nov 11 05:06:20 posbox openerp-server[998]: File "/usr/share/pyshared/werkzeug/serving.py", line 159, in run_wsgi
Nov 11 05:06:20 posbox openerp-server[998]: execute(app)
Nov 11 05:06:20 posbox openerp-server[998]: File "/usr/share/pyshared/werkzeug/serving.py", line 146, in execute
Nov 11 05:06:20 posbox openerp-server[998]: application_iter = app(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/service/server.py", line 261, in app
Nov 11 05:06:20 posbox openerp-server[998]: return self.app(e,s)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/service/wsgi_server.py", line 362, in application
Nov 11 05:06:20 posbox openerp-server[998]: return application_unproxied(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/service/wsgi_server.py", line 348, in application_unproxied
Nov 11 05:06:20 posbox openerp-server[998]: result = handler(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 968, in __call__
Nov 11 05:06:20 posbox openerp-server[998]: return self.dispatch(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 926, in __call__
Nov 11 05:06:20 posbox openerp-server[998]: return self.app(environ, start_wrapped)
Nov 11 05:06:20 posbox openerp-server[998]: File "/usr/share/pyshared/werkzeug/wsgi.py", line 411, in __call__
Nov 11 05:06:20 posbox openerp-server[998]: return self.app(environ, start_response)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 1115, in dispatch
Nov 11 05:06:20 posbox openerp-server[998]: response = self.get_response(httprequest, result, explicit_session)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 1044, in get_response
Nov 11 05:06:20 posbox openerp-server[998]: result = request.registry['ir.http']._handle_exception(e)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 1041, in get_response
Nov 11 05:06:20 posbox openerp-server[998]: result.process()
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/http.py", line 903, in process
Nov 11 05:06:20 posbox openerp-server[998]: response = self.callback(**self.params)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/web/addons/web/controllers/main.py", line 605, in callback
Nov 11 05:06:20 posbox openerp-server[998]: return view_obj.render(cr, openerp.SUPERUSER_ID, template, values)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/addons/base/ir/ir_ui_view.py", line 836, in render
Nov 11 05:06:20 posbox openerp-server[998]: return self.pool[engine].render(cr, uid, tname, qcontext, loader=loader, context=context)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/addons/base/ir/ir_qweb.py", line 229, in render
Nov 11 05:06:20 posbox openerp-server[998]: return self.render_node(self.get_template(id_or_xml_id, qwebcontext), qwebcontext)
Nov 11 05:06:20 posbox openerp-server[998]: File "/home/pi/openerp/server/openerp/addons/base/ir/ir_qweb.py", line 169, in get_template
Nov 11 05:06:20 posbox openerp-server[998]: raise convert_to_qweb_exception(QWebTemplateNotFound, message="Loader could not find template %r" % name, template=origin_template)
Nov 11 05:06:20 posbox openerp-server[998]: QWebTemplateNotFound: External ID not found in the system: web.login


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