Community mailing list archives
RE: Reflection about documentation.by
Fabien, your best source of information and inspiration are the most dissatisfied customers.
De: Fabien Pinckaers [mailto:email@example.com]
Enviado el: jueves, 14 de agosto de 2014 20:03
Asunto: Re: Reflection about documentation.
FYI, I just tried the ask Slashdot to get feedback from non Odoo users: http://tech.slashdot.org/story/14/08/14/1725244/ask-slashdot-should-you-invest-in-documentation-or-ux
On Aug 14, 2014 7:07 PM, "Jussi Lehto" <firstname.lastname@example.org> wrote:
As an end-user of Odoo, it is easy to agree that better functional documentation is needed. I think it would be more efficient for the users and customers and for Odoo as a company that users can find answers from documentation instead of sending support requests to Odoo and questions to the community.
Fabien, may I ask why such a compromise? IMHO both, documentation and great UX, are necessary for successful software product. For example xTuple ERP & CRM (www.xtuple.com) sells additional documentation on their webshop for fair price. This model would possibly work for Odoo too; make the documentation a business.
All the best!