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RE: Reflection about documentation.

by
Miguel Acebes
- 08/14/2014 14:20:58

Fabien, your best source of information and inspiration are the most dissatisfied customers.

 

De: Fabien Pinckaers [mailto:fp@openerp.com]
Enviado el: jueves, 14 de agosto de 2014 20:03
Para: Community
Asunto: Re: Reflection about documentation.

 

FYI, I just tried the ask Slashdot to get feedback from non Odoo users: http://tech.slashdot.org/story/14/08/14/1725244/ask-slashdot-should-you-invest-in-documentation-or-ux

On Aug 14, 2014 7:07 PM, "Jussi Lehto" <jussi@gulfeo.com> wrote:

Hello!

As an end-user of Odoo, it is easy to agree that better functional documentation is needed. I think it would be more efficient for the users and customers and for Odoo as a company that users can find answers from documentation instead of sending support requests to Odoo and questions to the community.

Fabien, may I ask why such a compromise? IMHO both, documentation and great UX, are necessary for successful software product. For example xTuple ERP & CRM (www.xtuple.com) sells additional documentation on their webshop for fair price. This model would possibly work for Odoo too; make the documentation a business.

All the best!

Jussi Lehto

--  Gulfeo OÜ (Ltd)
email:info@gulfeo.com
Skype: gulfeo
tel.+372 880 1897
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www.gulfeo.com

For your information, I posted a question on slashdot to ask advices

from another community than the Odoo one:

 

http://beta.slashdot.org/submission/3769245/ask-slashdot-should-you-invest-on-documentation-or-ux

 

 

 

-- 

Fabien Pinckaers

Odoo Founder

 

Phone: +32.81.81.37.00

Web: https://www.odoo.com

Twitter: @fpodoo

 

Instant Demo: https://odoo.com/start

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