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Re: Crazy Idea

by
Business ERP
- 11/30/2016 11:41:17
+1 for the bot.

May be we could use a separate channel for the customer portal group, that would resolve some of the security issues.

On Wed, Nov 30, 2016 at 4:22 PM, Dreambits Tech <admin@dreambits.in> wrote:
Sounds amazing idea. 
Though it has security issues surrounded on it. 

On Wed, Nov 30, 2016 at 2:17 PM, Graeme Gellatly <gdgellatly@gmail.com> wrote:
Hi,

I was exploring skype bots today, well because I saw skype had bots which got me to thinking.

How hard would it be to extend Odoo livechat to be a customer bot like customer logs in and says

Send me copy of invoice 123
<Chat replies with pdf>
Has our order 345 been delivered?
<Yes on 30/11 at 10:40 am signed for by Fred>
Do you have any green widgets in stock?
<We have 3 in Warehouse A, and another 34 expected in 3 days>

Anyway, in a b2b context I think it could be amazing killer self service app.

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--
Regards

Karan Shah
Dreambits.in

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