Community mailing list archives

Re: Mexican localization

Dave Ellison
- 10/19/2016 10:24:17


I have been watching this thread and totally agree with Fabien. All services like this will, even if there is a fee, get a data dump of some form. The data is owned by the customer, not the supplier. Any SaaS will provide your data for migration or just purely because you need longer want the service. It's your right, as it's your property. Have a way of running the application to get access to the data is mad and complaining there should be a way is just wrong, because of retention or otherwise.

We write telephony software and part of it is a recording system. When a customer no longer wants to pay for the support contract, the license dies and we have a process for getting the call data and audio to the customer. It's up to them to re load the data or just store it for referring to.

It is not the task of Odoo to keep the application running, because your local laws demand you keep records for x number of years. It is down to you the owner of the data to keep a copy, making it available if required by authorities.

Kind regards


From: Fabien Pinckaers <>
Sent: 19 October 2016 14:56:58
To: Community
Subject: Re: Mexican localization

But companies are legally required to keep their records for periods that can vary from 5 to 10 years, sometimes more. 

The above makes it ERP SaaS not a viable option for most businesses.

That's what you say but it's not our feedback from the market. (in terms of customers feedback & sales figures)
Whether you use Odoo Enterprise or Odoo Online, you always have access to your data through PostgreSQL. It's not an issue. I don't think we have lost a single customer based on that assumption (we have 4000+ customers). It's a common practice in the industry: if you don't pay for your software, you can not use it anymore. (but you still own your own data through an open format: PostgreSQL)

With Odoo Online, you can download your DB at any time and access with PSQL, on Odoo Enterprise or keep a 1-user DB and desactivate all others user to access through the enterprise UI if you prefer.

The whole eco-system / business model of Odoo relies on extra features in Odoo Enterprise that are not in Odoo Community. And this model allows us to finance both the evolution of Enterprise and Community editions. So, it's a good thing.

Having a path to keep using the Enterprise features without having to pay for it (e.g. putting these features in Odoo Community, directly or through third party apps) is a non sense and would kill the sustainability of Odoo (as a company and product) in the long term. It's a good thing to have features in Odoo Enterprise that are not in Odoo Community.


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