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Re: Order Date problem in POS

by
Alien Group Lda, Aires Silvestre
- 09/30/2016 06:04:00
Hello Verhaeghe

Thanks for your prompt reply. Forgot to mention this, everything is OK about time and timezone, we checked that.

Also didn't mention that the date recorded in field 'create_date' is always right. The normal behavior is to have the date_order equals to create_date and this is not happening.

Althe the difference in the time that is recorded is not constant, it can be from few minutes up to some hours, 5 or 6 hours.

So to temporarily overcome this issue we're running "update pos_order set date_order = create_date;" in the database before generating sales report.

Any other idea?

Kind regards
Aires

On 09/30/2016 10:53 AM, Brecht Verhaeghe wrote:

Hello Silvestre,

 

I think you’d have to look into the locales, are all computers running the correct time and timezone?

 

Met vriendelijke groeten,

Brecht Verhaeghe

Kranksoft GCV

brechtverhaeghe@kranksoft.be
tel 0497/46 07 27

 

Van: Aires Silvestre [mailto:aires.silvestre@alien-group.com]
Verzonden: vrijdag 30 september 2016 11:48
Aan: Community <community@mail.odoo.com>
Onderwerp: Order Date problem in POS

 

Hello everyone

We're facing an issue in some Point of Sales regarding the field Order Date that is saved in model pos.order right after a sale in confirmed.

Those POS run in Odoo V9 C, Fedora 24 64bit. It started from the moment we updated Fedora packages and the Odoo build (build 29 September, yesterday).

Right after the sale is confirmed in the POS session, the instance of pos.order is recorded with a wrong date in the field date_order. The date recorded differs from the current time it is recorded, several hours of difference and off course this affects sales reports. Because they sale close to midnight is normal to get a specific sale made in one day reported in another.

Does anyone have an idea of what might be causing this and how we can solve it?

Thanks in advance

Kind regards

--

ALIEN GROUP LDA

Aires Silvestre

Odoo Consultant

em.aires.silvestre@alien-group.com

tm.+244 925 999 331

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