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Re: how to configure a fallback mail server Was: Re: lots and lots of mail error messages: Routing: posting a message without model should be with a parent_id (private mesage).

Rakesh Sindhav
- 07/20/2016 07:26:51


Struggling with same error.
My use-cases are, I setup incoming mail server and I want to receive mails on that configured mail server. What should I have to do ?

1) When I try to store that incoming mail to mail.message object, I got parent_id error (no parent thread found)
2) Is it possible, Can we store incoming mail to mail.mail object in "Received" state ? (I never see any mail in "Received" state. How can I do if I want to store incoming mail as received mail)

Thanks for your helps in advance.

On Mon, Jul 18, 2016 at 12:07 PM, robert rottermann <> wrote:
On 01.06.2016 19:17, Olivier Dony wrote:
> On 05/31/2016 12:18 PM, robert rottermann wrote:> to debug this I > - created a new odoo instance. > - external to odoo I 
> added a mail account > This process produced a greeting email to the new user 
> > - added an incoming mail server that uses that newly created account. >
> > now my question: > what produces that error?
> The system is trying to route your incoming messages, and cannot find any
> destination for them.
> A valid destination would typically be:
>   - an email alias matching the 'To:' of the message
>   - an existing message to which the incoming message would be replying
>   - a fallback 'model' configured on the incoming mail server ("Create a New
> Record" field, e.g. CRM Lead, Project Issue, etc.)
> > what can I do to fix it.
> Ensure that a valid destination exists for each message coming through your
> incoming mail server. How to do that depends on your requirements, and why you
> setup an incoming mail server in the first place.
> Configuring a fallback model on the incoming mail server is probably the
> easiest first step.
I wonder how to define that fallback server in such a way, that it does not 
display the same behaviour as the base mail server

thanks for you tips


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Rakesh Sindhav