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RE: Odoo: Understand Culture & Managementby
And two out of the top 10 highest ranked participants on the Odoo help forums are Odoo staff.
From: Fabien Pinckaers [mailto:email@example.com]
Sent: Friday, May 20, 2016 8:17 AM
To: Community <firstname.lastname@example.org>
Subject: Re: Odoo: Understand Culture & Management
There seems to be missing a chapter that explains why it is bad to answer questions or cooperating with the community when shaping core or future of odoo.
Sorry, I don't get your point?
We try to share a maximum (although we can certainly do more) and explain things we do. As an example, yesterday, we had a partner meeting with partners to discuss about the strategy, roadmap, business, etc. (you should have participated by the way)
Can you send me example of issues you have had in private: email@example.com?
And when you add this chapter it might include explanations why odoo should avoid to train and educate the developer "out there" on a constant base and why it is evil to give the the impression that they are an important and respected part of odoo.
List of projects we do to train and educate:
- A lot of documentation (both developer and functional) (*)
- We often share documents on any topic (business, competitors, features, etc.): http://odoo.com/slides
- We organize free webinars every week. (some for partners, others are public): https://odoo.com/events
- When launching big features, we do a tour worldwide in >10 cities, e.g.: https://t.co/QZncTlWVUP
- Partners get a free access to the sales academy in Belgium (one week full training)
- In addition to regular events/meetups, once a year, we do 180 free conferences during Odoo Experience
- We help new visitors through the live chat on our website
- We have setup great community tools: mailing lists, forum, transifex, ...
- We wrote a New API to ease developers on boarding and experience
For sure, we can do more. But I don't understand why you have the feeling that we try to not educate people. We actually try very hard to educate and inform developers and users; But Odoo is huge and evolving very quickly, so it's not easy. So, for sure, we can probably do more.
(*) yesterday we improved the global navigation of the documentations, check on the website: https://www.odoo.com/documentation