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Re: request from central Europe

by
Andi Becker
- 05/19/2016 22:12:44
You have customers who simply don't like to host on the cloud - Odoo Online - and you have customers which have no problem with that.
Customers who like to be under control of their data all the time and who like to run their own servers or own webspaces.
You are right some even like to host on their webspaces which are nothing else than shared hosting spaces.

Customers who like to run their own separate database and own separate Odoo Installation so that nothing gets shared with other people i.e. which are using the same database or the same odoo installation.

Odoo can be set up in many many different ways.

Odoo as SAAS (Odoo Online and other SAAS Odoo providers).
Odoo running from one Postgres Installation but with many different Odoo Installations of the core (This is often the case with shared Hosters).
Each Odoo has its own database and its own Odoo core and its own Odoo modules. 
Each Odoo connect to an own database but is running from the same core but has its own modules.
Each Odoo connects to one Postgres Installation and the core gets shared between all Odoo installations but they still run their own modules.
Each Odoo connects to one Postgres Installation and the core gets shared between all Odoo installations and they share all modules, even those not bundled with the core.

and there are probably even more possibilities and scenarios.

It is only fair to let customers know that they have a multitude of options with Odoo Community and they can switch between them - upgrade or downgrade.

HazzleFree is one thing which odoo.online and other ODOO SAAS Providers try to achieve. But everything has its price!

Especially Startups often have the problem that they can't invest so much money but they could invest time. In that case Odoo Online can get quite expensive as you are bind to what gets provided by the ODOO SAAS Service provider and as said odoo online is online one option, there are also other providers which Provide SAAS solutions based on Odoo.

With the community Edition Startups who like to invest also some time for training can learn much more about how to handle their own odoo on their own servers / vps or cloud hosting spaces etc. - and they can run it on their own home computers too.

The great thing on Odoo is that you are actually not bound to any Service provider if you like to really learn more about how things get done. You can simply start in your own premisses on your own laptops/computers and when you are ready to launch your startup you can still put all the stuff online by using the Odoo Community Edition from the start. 

The Odoo Community Edition is free (in terms of Costs (money) but also in terms of limitations and what you do with it - i.e. share your modules or even the whole setup etc with others ), it has great support, and it has tons of modules and best of all, with your feedback to the developers of modules you can help to make the community edition even much better. 

---- Security ----

Well everything can get hacked. If Odoo Online gets hacked than perhaps all passwords and other data from all kind of people who host with Odoo online get exposed. Of course odoo will try to make everybody believe that they are the most secure place, but often the reality is somewhat different as you can read always again and again in the news. Wordpress Online got hacked and I remember that there was also some mail from odoo in the past that they got hacked and that we should change our passwords.

Of course this can happen also with your own site, your own server but the difference is that in that case only your data gets exposed and not also the data of all other people who run an Odoo site.

Policies are nice but Startups - actually everybody should evaluate their value before using them. This does not mean that Odoo Online is insecure but it also means that the guarantee that it is secure 100% can't be given by them.

I mean:
- Servers. (one online, one for backup)
- RAID Disks.
- Firewall.
- Antivirus.
- Perimeter Security.
- Air Conditioner and temperature control.
- VPN.
- Server Closets and other equipment to correctly install this.

Don't make the decision more difficult than it is already for StartUps!

Usually the decision is 
  1. When does the installation need to go online? Do we really need an online solution right now?
    1. often the answer to this is already No we don't need to be online right now, often it is even no we don't want to be online right now!
      1. In that case an inhouse solution would be a great start - or even the own Laptop which gets backuped regularly to a handy USB drive after committing some changes. In that canse I would suggest using Odoo Community to start with and to test out all its possibilities and instead of investing in online hosting or even Odoo Online hire one who can teach you how to work with Odoo
    2. if yes, i.e. as the Startup has already some branches on different locations and a VNC connected server won't be a solution, than you have more options:
      1.  using Odoo online, or other Odoo Saas Solutions - which also means that it is impossible or only very difficult to achieve customisations of code and design, you have to take what they will provide to you - no extras, or it is getting pretty expensive.
      2. using Odoo Community on a shared Hosting space which fits the odoo requirements. Here everybody can connect and often the Hosters provide the uptime guarantee and even do backups
      3. using Odoo Community on a managed Server, which provides also a postgres database (only a few do that!) In that case also the Hosting provider will ensue your uptime, often doing even regular backups and more
      4. using Odoo Community on a Cloud Server - Digital Ocean/Linode etc. but be careful - often you will need a lot of RAM and this is getting very costy. Also here often backupspace or snapshots etc can be done manually sometimes even automated.
      5. using Odoo Community on a VPN or an own dedicated Server. Hetzner has been named many times already where you can run Odoo just perfectly. Their servers have RAID Disks, Firewall, Antivirus is easy to achieve and to manage and they run their servers in really secure data Centers without NSA Access - of course Air Conditioned and Temperature Controlled and much more. Until now our customers who host with them are very very happy with them and had absolute no problem with their Odoo installations which were caused by their servers or a security problem. 
  2. Who should manage the Odoo Administration and Server Administration
    1. if you have noone doing that or willing to learn about it take Odoo Online and get limited by their limits.
    2. if you have someone who like to learn more about it get him to a training or a least get him a trainer.
    3. you could also outsource the server maintenance and Odoo maintenance to someone will do it for you. 
      1. We had customers in the past who had their own Server Administrators (i.e. from Ukraine - the dedicated Server in a data Center in Singapore and the Odoo Administrator was one of their own team.
      2. Others outsources both to an agency which helped them also to setup their servers, Odoo etc.
      3. And again others who wanted to use their own Hosting Spaces but needed someone who helped them to get odoo up and running.
    4. all of those have benefits and drawbacks but all of them are able to make changes at any time. If they are no more happy with the server admin or odoo admin or hosting etc they can simply switch to any other one or any other company. They don't get logged in in anything and can get out their data again at any time. They can very easily export and import their data from one Odoo Community Edition to another odoo Community Edition and they can run a backup of their complete odoo Community Edition even at any time on their own Laptop locally ;-) Here they can work on it even they are offline - if they like. They can copy it as many times as they like, which is often very helpful for Startups.
  3. Very helpful for Startups - this is our experience which might differ from yours - is that we usually set them up 2 or three odoo Installations. One is the fully fledged Odoo Community Edition with everything installed so they can actually see what they might need or might be useful for them. Another one where they start adding stuff as they need it and of course the Installation they work on. The first 2 of them are for training purposes before they try to do the same operations in their business Installation. If they like we set them up even more Odoos, i.e. for several people of their company who later on will work with their Odoo Business Installation. 

    Of course you could setup also several odoo Online accounts for everybody of them but than how do you copy all the data from one to another and keep it updated ;-) All this is with odoo Community much easier to achieve and there are lots of companies out there in the Odoo Univers who really like to train their customers to do things right and not only provide them an Odoo Installation and than you have to eat it or die with it. Odoo is a great too to learn things step by step and doing more and more operations by yourself and of course understanding what you are doing afterwards, which will help you also to solve problems or even better to avoid future problems.
Fazit:

A Startup with enough funding but no people who are interested in the technical stuff might use Odoo Online
all others I would recommend to give first odoo Community Edition a try - even on your own Computers at Home and than make your decision. I am sure most of you will stay with Odoo Community Edition also in Future. Of course setup also a trial account on odoo Online and compare it ;-), so you can make sure that Odoo Online looks perhaps nicer - do to a nicer backend by default - but as said has its restrictions and limitations, while the beautiful mobile friendly backend can be achieved also in Odoo Community Edition easily and you are Master of all your data at any time!

Thanks

Andi




With kind regards,
Mit freundlichen Grüßen,
Con un cordial saludo,
Cordialement,
с сердечным приветом,
เรื่องที่เกี่ยวกับชนิด,
與親切的問候,

 ANDI BECKER

CEO/General Manager LisAndi Co., Ltd.

--------------------------------------------------

LisAndi Co. Ltd., Phuket, Thailand (lisandi.com)
15/21 M.2 Viset Road, Rawai, Muang, Phuket, Thailand 83130

Mobile: +66 (0)81 606 3378
VoIP:   +49 (0)711 50 88788 50
Fax:     +49 (0)711 50 88788 50
Skype:          lisandi
Facebook:     andibecker
Google Talk/Facetime/eMail:  andi@lisandi.com

--------------------------------------------------


On Fri, May 20, 2016 at 3:56 AM, Fabien Pinckaers <fp@odoo.com> wrote:

Here are the details about Odoo Online's hosting hosting and security: https://www.odoo.com/page/security

Data are, of course, not shared between customers.

On 19 May 2016 15:58, "Andreas Becker" <andi@lisandi.com> wrote:
Hello Pavel

Or you are using the community edition which is free too but comes with lots of benefits .
Especially for smaller SMEs the Community Edition is great way to go - especially when using a company/agency who provides you also a hosting space for your Odoo installation.

Your data won't be shared and you could have even your own hosting space.

Odoo Community is a great way to go and much more flexible than the online solution of Odoo. Also your data is safe in your hands all the time - no phoning home, no solicited mails etc and your Odoo installation will be extensible to whatever it should be lateron. Depending on the market and its restrictions (laws) you want to focus on and where the companies you were talking are located. the Odoo Community Edition can be adjusted just to their needs.

if you have further questions contact us. Our servers are also in Germany.

Thanks

Andi




With kind regards,
Mit freundlichen Grüßen,
Con un cordial saludo,
Cordialement,
с сердечным приветом,
เรื่องที่เกี่ยวกับชนิด,
與親切的問候,

 ANDI BECKER

CEO/General Manager LisAndi Co., Ltd.

--------------------------------------------------

LisAndi Co. Ltd., Phuket, Thailand (lisandi.com)
15/21 M.2 Viset Road, Rawai, Muang, Phuket, Thailand 83130

VoIP:   +49 (0)711 50 88788 50
Fax:     +49 (0)711 50 88788 50
Skype:          lisandi
Facebook:     andibecker
Google Talk/Facetime/eMail:  andi@lisandi.com

--------------------------------------------------


On Thu, May 19, 2016 at 3:48 PM, Fabien Pinckaers <fp@odoo.com> wrote:
Hello,

For small / young companies (<20 users), we highly recommend to use Odoo Online. It works out-of-the-box and usually lead to a cheaper price as the service is included: unlimited support, low-cost implementation service, etc.

Project managers and business analyst for Odoo Online work remotely. You can check the price of a full project, based on the scope (apps & users) here: http://odoo.com/pricing-online

Note that there is a also a free offer, for single apps usage. It's probably the fastest way to start with Odoo.

Thanks,

-- 
Fabien





On Thu, May 19, 2016 at 8:37 AM, Pavel Curda <pavel.curda@gmail.com> wrote:

Hi,

I am looking for a ODOO partner in Europe.   I am working with a couple of young, but growing companies from central and eastern Europe ....  they are looking for smart but not too costly,  something better than Salesforce.   ODOO? 

Who should I team up with? 

Pavel Curda
Hustler & Connectgor & Writer 
@pavelcurda

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