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RE: Odoo as software connected to call center hardware/setupby
Hi Prihadi R,
We have successfully integrated Freeswitch with odoo, you can check out a video here: https://www.youtube.com/watch?v=Nor4WRM8otg
Let me know if you have specific Questions.
Chief Technical Officer
IBS North Africa
From: Prihadi Ramadhany [mailto:firstname.lastname@example.org]
Sent: 12 May 2016 08:02
Subject: Odoo as software connected to call center hardware/setup
Wonder if someone had experienced integrating Odoo CRM with existing call center hardware that already have IVR. Basicly Odoo receiving the calls (from phoneline/voip) and route to specific user group for answering the calls.
Any info will be very appreciated.