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RE: Odoo as software connected to call center hardware/setup

by
IBS
- 05/12/2016 11:32:13

Hi Prihadi R,

 

We have successfully integrated Freeswitch with odoo, you can check out a video here: https://www.youtube.com/watch?v=Nor4WRM8otg

 

Let me know if you have specific Questions.


Regards.

 

Karim B.

Chief Technical Officer

IBS North Africa

 

From: Prihadi Ramadhany [mailto:prihadi.r@gmail.com]
Sent: 12 May 2016 08:02
To: Community
Subject: Odoo as software connected to call center hardware/setup

 

Hi All,

 

Wonder if someone had experienced integrating Odoo CRM with existing call center hardware that already have IVR.  Basicly Odoo receiving the calls (from phoneline/voip) and route to specific user group for answering the calls.

 

Any info will be very appreciated.

 

--


Regards,

Prihadi R.

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