Community mailing list archives
Re: Odoo as software connected to call center hardware/setupby
Same Motion S.A.C, Carlos Rodriguez
For what I know there is a connector for VOIP and Asterisk.
Take a look at this video:
Hope it helps, regards,
2016-05-12 2:02 GMT-05:00 Prihadi Ramadhany <email@example.com>:
Hi All,Wonder if someone had experienced integrating Odoo CRM with existing call center hardware that already have IVR. Basicly Odoo receiving the calls (from phoneline/voip) and route to specific user group for answering the calls.Any info will be very appreciated.--