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Odoo as software connected to call center hardware/setup

by
Prihadi Ramadhany
- 05/12/2016 03:01:37
Hi All,

Wonder if someone had experienced integrating Odoo CRM with existing call center hardware that already have IVR.  Basicly Odoo receiving the calls (from phoneline/voip) and route to specific user group for answering the calls.

Any info will be very appreciated.

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Regards,

Prihadi R.