Community mailing list archives
Re: Bank Account - Online Synchronizationby
We use a supported bank (Associated Bank Business Banking (Yodlee)) with Odoo v9 Enterprise. When setting up Online Synchronization, I select my bank, then input my credentials. Odoo successfully contacts my bank and presents a listing of accounts from which to select for Online Synchronization as well as a date from which to begin getting records. After selecting these things, I never get any transactions synchronized.
I believe this to be a bug in Odoo and therefore not an issue that should require me (or anyone else) to pay for support. This has been advertised as a working feature relative to my bank and the Yodlee service.
I am not getting the “SITE_CANNOT_BE_REFRESHED” error message that is a known bug. I remedied that condition using supported steps to reset the Yodlee authentication information. Now I occasionally get a window that says, “Please execute manual synchronization every few minutes.” I have attempted to initiate manual Online Synchronization on several occasions but to no avail. I would like to know if anyone using a Yodlee-based banking service has ever seen this supported/advertised “feature” function correctly.