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Re: Odoo issue tracking - autorespond

by
Eric Caudal
- 04/04/2016 20:36:39

You can use server actions based on stages


On Tue, Apr 5, 2016, 05:09 Torvald Baade Bringsvor <torvald@bringsvor.com> wrote:

Thanks Pedro. Maybe I can use this approach but I'm a little uncertain about how to get the correct to address. Only one way to find out. Let's try it. I'll get back to you with my findings.

4. apr. 2016 19.22 skrev "Pedro Manuel Baeza Romero" <pedro.baeza@gmail.com>:
You may see this module that makes something similar with the contact form: https://github.com/OCA/website/tree/8.0/website_crm_quick_answer

Regards
2016-04-04 19:10 GMT+02:00 Torvald Baade Bringsvor <torvald@bringsvor.com>:
Hi

I'm setting up Odoo as a simple customer service handling service, using the project_issue module. And that works fine for this. But one remaining item: it would be cool if Odoo could send some kind of response to the people sending mails, something along the lines of "thank you for contaicting us, we'll get back to you one day". Have any of you done something like that?

-Torvald


Torvald Baade Bringsvor
Bringsvor Consulting AS - Odoo (formerly OpenERP) implementation partner

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Eric  Caudal (from my mobile)