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Re: Odoo issue tracking - autorespond

by
Torvald Baade Bringsvor, Torvald B. Bringsvor
- 04/04/2016 17:06:49

Thanks Pedro. Maybe I can use this approach but I'm a little uncertain about how to get the correct to address. Only one way to find out. Let's try it. I'll get back to you with my findings.

4. apr. 2016 19.22 skrev "Pedro Manuel Baeza Romero" <pedro.baeza@gmail.com>:
You may see this module that makes something similar with the contact form: https://github.com/OCA/website/tree/8.0/website_crm_quick_answer

Regards

2016-04-04 19:10 GMT+02:00 Torvald Baade Bringsvor <torvald@bringsvor.com>:
Hi

I'm setting up Odoo as a simple customer service handling service, using the project_issue module. And that works fine for this. But one remaining item: it would be cool if Odoo could send some kind of response to the people sending mails, something along the lines of "thank you for contaicting us, we'll get back to you one day". Have any of you done something like that?

-Torvald


Torvald Baade Bringsvor
Bringsvor Consulting AS - Odoo (formerly OpenERP) implementation partner

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