Community mailing list archives

community@mail.odoo.com

Re: Community

by
techsupport
- 04/01/2016 03:52:24
Please try after clearing your browser cache...or in incognito mode

On Fri, Apr 1, 2016 at 12:48 PM, needhal needhal <needhal1988@gmail.com> wrote:



2016-04-01 8:06 GMT+01:00 needhal needhal <needhal1988@gmail.com>:
here is the screen shot 
i have this white page on the top of the screen i have company's logo 

2016-03-31 20:42 GMT+01:00 robert rottermann <robert@redcor.ch>:
On 31.03.2016 17:47, needhal needhal wrote:
probably the servor has been damaged by a virus, every thing seems ok before a while but now i can't access to the servor
if this assumption is true (which to my mind is doubtable) then reinstalling odoo does not help at all.
you would have the same problem after that reinstall.
to backup your odoo instance needs two things:
1. you have to dump your postgres database to a file, which you then can copy to a save place.
2. you have to copy the whole filestorage directory to a save place

where these two elements are located depends on your installation.
If you give us some more info on your server environment I could give you more help.
robert

 

2016-03-31 16:32 GMT+01:00 Dominique KON SUN TACK <dominique.k@elico-corp.com.sg>:


Unless you have modified the source code of odoo, reinstalling will not solve your problem.

If it is a customisation (bad xml), the database itself has a bad record. You will most likely have to reload a backup.

If it is a module (.py), normally, fixing the python should solve the problem.

So the question is.. what has been the last action before the crash?

On 31 Mar, 2016 11:15 pm, "needhal needhal" <needhal1988@gmail.com> wrote:
hi
i have a fatal error in the servor i can't log in to my database if i install odoo again will i lose my  database ? if so, is there any possible way to get my backup file before reinstalling odoo
 my best regards

_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe

_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe


_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe


_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe



_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe




--
 
Cybrosys 
www.cybrosys.com
TECHNICAL SUPPORT
Cybrosys Odoo Department
 
 techsupport@cybrosys.com
 +91 494 3015006 / 07
 +91 8606827707
 cybrosystech
 
 
Facebook Twitter LinkedIn Google Plus Pinterest Company
 
This email and any file transmitted with it are confidential and intended solely for the use of the individual or entity whom they are addressed.If you have received this email in errort please notify the system manager. The company accepts no liability for any damage caused by any virus transmitted by this email.