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Re: [9.0] Website builder - contact form not sending

by
Odoocker
- 12/01/2015 01:41:54
we reinstalled also 

sudo dpkg -i wkhtmltox-0.12.2.1_linux-trusty-amd64.deb

Preparing to unpack wkhtmltox-0.12.2.1_linux-trusty-amd64.deb ...
Unpacking wkhtmltox (0.12.2.1) over (0.12.2.1) ...
Setting up wkhtmltox (0.12.2.1) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1)

But no success. 

In the log files we receive the following:

2015-12-01 06:38:40,712 1719 INFO domain.de openerp.addons.fetchmail.fetchmail: start checking for new emails on imap server COMPANY (mail)
2015-12-01 06:38:42,250 1718 INFO domain.de openerp.addons.fetchmail.fetchmail: Fetched 0 email(s) on imap server OUR MAILSERVER; 0 succeeded, 0 failed.
2015-12-01 06:38:42,275 1718 INFO domain.de openerp.addons.fetchmail.fetchmail: start checking for new emails on imap server SERVERNAME

Thanks

Cori



On Tue, Dec 1, 2015 at 1:29 PM, Cocopapa <cocopapa@gmail.com> wrote:
Hi we have another problem with eMail sending from the contact form.

We created mailserver and Odoo says everything is set up correct

When we enter a message in the contact form odoo says it has send the message but no messages arrived until now. We modified also the timeframe of sending mails from one hour to one minute.

Technical
> Automation
>> Scheduled
/web?debug=#id=2&view_type=form&model=ir.cron&action=9

When we send an email from the backend to another email address sending the mail is working

Technical 
> E-Mail 
>> E-Mails
>>> Create
/web?debug=#page=0&limit=80&view_type=list&model=mail.mail&menu_id=98&action=99

We have tried to take out the alias domain as mentioned and this solved on one site an error message (red) in the frontend and now the green box that the mail had been send appears but still no mail arrives.

When sending mails like usual from a normal email account to the outgoing mailserver there is no problem at all. It is receiving the mails.

Any Ideas how to resolve this email sending issue are appreciated

Thanks

Cori