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Issues, support, helpdesk (was: OCA Sprint proposal)

by
Martin
- 11/05/2015 17:35:16
On 2015-11-05 12:07, Fabien Pinckaers wrote:
> Yes, we will probably review issues for v10,

Very good!

IMHO, the current state of the issues module is a major obstacle
putting Odoo on par with other CRM/xRM systems. What most other
systems have an advantage over Odoo here:

 - full text search over issues, including all notes and messages
   (this is absolutely essential)

 - easy merge and split of issues

 - better UI for issue triaging

See e.g. what Trac etc. do.

I'm looking forward to any progress on this module!

Thanks