Community mailing list archives

community@mail.odoo.com

Re: e-mail handling question

by
Eric Caudal
- 10/21/2015 17:27:30
This problems happens already in v8 when you do not assign an object at email reception.
Can't you assign mail.channel in "Create a new record" field?

On Thu, Oct 22, 2015 at 1:52 AM Csaba Tóth <csaba.toth@i3rendszerhaz.hu> wrote:
Dear Community! Please give me advice.

In the Odoo 8.saas6 version i handled company's general e-mail accounts
(info@company.com, etc) as a Messaging group (mail.group). Because i
didn't wanted to create a record in a table, i just wanted an simple
e-mail "object", what i can reply and thats it. The users who were in a
group got the e-mail in their inbox, so i can separate the technical
ones from accounting questions, etc.

With Odoo 9 i didn't see the same possibility. I created the incoming
pop account, put a very simple e-mail into it (the e-mail's recipient
was my own user's e-mail address), but the fetch gone to error:
http://pastebin.com/Th7EXuVv
Anybody hitted the same error?

Can you give me an advice how to handle e-mails with Odoo 9? For example
what happens with e-mails what cannot bound to user or to an object
(using the mail.alias mapping)? How can i handle the different incoming
e-mail groups?

Thanks!
Csaba

_______________________________________________
Mailing-List: https://www.odoo.com/groups/community-59
Post to: mailto:community@mail.odoo.com
Unsubscribe: https://www.odoo.com/groups?unsubscribe

--

Eric  Caudal (from my mobile)