Community mailing list archives
Re: e-mail handling questionby
Eric Caudal (Odoo Community Association)
This problems happens already in v8 when you do not assign an object at email reception.
Can't you assign mail.channel in "Create a new record" field?
On Thu, Oct 22, 2015 at 1:52 AM Csaba Tóth <email@example.com> wrote:
Dear Community! Please give me advice. In the Odoo 8.saas6 version i handled company's general e-mail accounts (firstname.lastname@example.org, etc) as a Messaging group (mail.group). Because i didn't wanted to create a record in a table, i just wanted an simple e-mail "object", what i can reply and thats it. The users who were in a group got the e-mail in their inbox, so i can separate the technical ones from accounting questions, etc. With Odoo 9 i didn't see the same possibility. I created the incoming pop account, put a very simple e-mail into it (the e-mail's recipient was my own user's e-mail address), but the fetch gone to error: http://pastebin.com/Th7EXuVv Anybody hitted the same error? Can you give me an advice how to handle e-mails with Odoo 9? For example what happens with e-mails what cannot bound to user or to an object (using the mail.alias mapping)? How can i handle the different incoming e-mail groups? Thanks! Csaba
Eric Caudal (from my mobile)